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  • 1 out of 5.0, Reviewed

    Product(s): Sciforma

    Cloud solutions for project management, absolutely. Sciforma, absolutely not. Avoid.

    Overall Comment

    The product is a refactoring of an older client server implementation. The migration failed and although the vendo promises the next version fixes all the problems, once you are on the cloud, the migration cost to PlanView or Clarizen is EXACTLY the same cost has handling the upgrade. The UI has a very heavy client based on rigid Java and Perimeter Security configurations. The reason that upgrade cost is so high is that the heavy integratton layer and client UI, as well as the need to report your own data to the new vesion creates a high cost. In essense, this is not really cloud. They are hosting a solution for you in their data center. We are putting to tender the choice of a new tool. HOWEVER, I would absolutely repeat a cloud approach for portfolio and project management. Product support is via a vey small expert development team. The expertise is limited to 5 or 6 technical presales staff. Feels like the same startup I remember from 8 years ago, but this time on the way down.

    What one piece of advice would you give other prospective customers?

    Look to the market leaders.

    What do you like most about the product or service?

    The website demo, which looks and flows nothing like the real product.

    What do you dislike most about the product?

    The speed of the UI and the old fashioned look of the UI

    What one thing do you wish the vendor did differently?

    Provided customer support more adequately. Became engaged in cloud success as one of the early customres.

    If you could start over, what would your organization do differently?

    Put to tender the software selection and compete on usability, performance (speed), and user support, as well as transportabiliyt. Have a user population be part of the tender award team.

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
2.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
2.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

How long did your deployment take?

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
1.0

Ease of integration using standard APIs and tools

(1)
1.0

Quality and availability of end-user training

(1)
1.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
2.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
3.0

Quality of peer user community

(1)
1.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
2.0

IT Project Demand Management

(1)
1.0

IT Project and Time Management

(1)
3.0

IT Resource Management

(1)
3.0

IT Project Portfolio Management

(1)
4.0

IT Project Collaboration

(1)
3.0

Reporting Services

(1)
3.0

Security and User Management

(1)
4.0

IT Program Management

(1)
4.0

Integration

(1)
3.0

Usability

(1)
1.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Vendor/Product Selection


What other vendors were considered?

Clarizen

Microsoft

Oracle

Planview

ServiceNow


Why did you purchase this product?

Cost management

Create internal/operational efficiencies

Enhance decision making

Improve customer relations/service


What were the key factors that drove your decision for selecting the vendor?

Expand types of analysis

Make better insights available to more people


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa