1 out of 5.0, Reviewed Nov 7, 2016
The product is a refactoring of an older client server implementation. The migration failed and although the vendo promises the next version fixes all the problems, once you are on the cloud, the migration cost to PlanView or Clarizen is EXACTLY the same cost has handling the upgrade. The UI has a very heavy client based on rigid Java and Perimeter Security configurations. The reason that upgrade cost is so high is that the heavy integratton layer and client UI, as well as the need to report your own data to the new vesion creates a high cost. In essense, this is not really cloud. They are hosting a solution for you in their data center. We are putting to tender the choice of a new tool. HOWEVER, I would absolutely repeat a cloud approach for portfolio and project management. Product support is via a vey small expert development team. The expertise is limited to 5 or 6 technical presales staff. Feels like the same startup I remember from 8 years ago, but this time on the way down.
Look to the market leaders.
The website demo, which looks and flows nothing like the real product.
The speed of the UI and the old fashioned look of the UI
Provided customer support more adequately. Became engaged in cloud success as one of the early customres.
Put to tender the software selection and compete on usability, performance (speed), and user support, as well as transportabiliyt. Have a user population be part of the tender award team.
1 of 1 peer(s) found this review helpful.