4.2 out of 5 (24 Ratings)
Mar 16, 2017
Smartsheet has been a pleasant surprise to work with. The company has been very responsive to our needs and the product is always evolving to what is truly needed in project management. Smartsheet balances simplicity and usefullness.
Mar 15, 2017
It had a lot of limitations.
Mar 14, 2017
An overall great alternative to Microsoft Project. Easy collaboration with external stakeholders and you don't need a license just to collaborate (only to create new project plans)
Mar 14, 2017
The vendor would be easier to work with if they took the time to detail out their thought process when communicating via email. Additionally, I think the product can still use some upgrade capabilities especially as it relates to resource/ time management and document repositories.
Mar 13, 2017
Great product as a online collab tool but lacks easy usage on mobile devices
Mar 7, 2017
Vendor was easy to work with, but not willing to work with us on pricing. We were a small proof of concept and wanted to expand the tool's use across the enterprise if we could get to the right price point.
Feb 23, 2017
SmartSheet is fantastic. It bring the simplicity of a standard spreadsheet to the cloud and adds additional functionalities such as sharing, alerts, Gantt charts, calendars, etc.. My only complaint is that some of the features, specifically the alerts which are vital to project management, are very limited.
Feb 21, 2017
Customer support is a sales pitch rather than clear information we are looking for, limited self service for new features not in our current plan
Jan 24, 2017
Application is scalable and easily adoptable. If you have used Excel you can use this. It has a very reasonable cost and low maintenance. We have used this for small tasks all the way up to larger enterprise wide projects. Integration with Office 365 has been great as data flows very easily across each platform.
Jan 18, 2017
Ability to share multiple documents/files in one depository location which is convenient to share with others on team. Appreciated user-friendly capabilities and functionality.