Why is the number of reviews different from the number of ratings?
In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality. When a user opts to withold their qualitative review feedback, we include their quantitative feedback in the in the averaged star rating and other aggregated fields under the "Ratings" tab, but we exclude their qualitative review feedback from the "Reviews" section. The Total Reviews also reflects the number available under all active filters, whereas the average rating and number of ratings remains constant when filters are applied.
We have aggregated ratings data onEnghouse Interactivebut all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
5 out of 5.0,
Aug 8, 2016
Contact Center: Service Provider
MarkLogic helped make search faster with a Huge content
With millions of different types of documents and expecting such a faster search response time really makes MarkLogic an Enterprise NoSQL content server