4 out of 5 (4 Ratings)
Mar 16, 2017
i3 keeps their distance from the customer, having the customer work through the service provider. While I appreciate the model, it does appear that i3 is trying to buffer commitment from the end user. Also, their tool, while it looks good, has short-comings that did not show-up until implementation.
Mar 7, 2017
The project teams worked well together, communication was strong.
Jan 15, 2017
with a managed services agreement, our relationship with ININ is very good. we also have a dedicated customer relations person that reacts quickly to our needs.
Nov 17, 2016
Interactive Intellegence has provided a robust service, and we are continuting to expand our I3 footprint within our organization.