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4.7 out of 5.0 (3 ratings)

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We have aggregated ratings data on Tagetik but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Tagetik

    Smart and effective tool, the manual needs improvement

    Overall Comment

    The reporting with use of Tagetik has become faster and more effective. You can organize the report fitting the users needs. The consolidation process works well. A good thing is that the consolidator can follow step by step the data entry process of the subsidiaries.

    What one piece of advice would you give other prospective customers?

    Tagetik is well suited to a medium large company with many little (commercial) subsidiaries. It becomes less appropriate in smaller company, in my opinion.

    What do you like most about the product or service?

    The reporting with use of Tagetik has become faster and more effective. You can organize the report fitting the users needs. The consolidation process works well. A good thing is that the consolidator can follow step by step the data entry process of the subsidiaries.

    What one thing do you wish the vendor did differently?

    The online guide is poor of contents. It could be good for a beginner but it lacks of specific topics. In particular for CDM's section.


  • 5 out of 5.0, Reviewed

    Product(s): Tagetik

    easy, fast, enjoyable

    Overall Comment

    Implementation was easy and everything went right.

    What one piece of advice would you give other prospective customers?

    take the path with Tagetik in peace.

    What do you like most about the product or service?

    management, maintenance, and training are really fast.

    What do you dislike most about the product?

    i didn't dislike anything.

    What one thing do you wish the vendor did differently?

    improving the web graphics.

    If you could start over, what would your organization do differently?

    I would not consider necessary to convert the old application but would start from scratch.

    Service & support - overall comment

    Also support is always available, especially when the request is tagged as a major.

    Integration & Deployment - Overall comment

    I am very satisfied because the few complications that arose were resolved very quickly.


  • 5 out of 5.0, Reviewed

    Product(s): Tagetik

    A product that can adapt to your needs.

    Overall Comment

    Customer support has always been top notch. We have been able to provide much more than expected while still using very limited resources.

    What one piece of advice would you give other prospective customers?

    Take the time to plan and make sure you have the resources for implementation. Tagetik works great, but you still need to set it up right to maximize performance. As you implement, you will want to add additional features.

    What do you like most about the product or service?

    One database that multiple users can access and enter data at the same time

    What do you dislike most about the product?

    Non financial users don't find it user friendly enough. We are on an older version and there was improvement in this area from 3.0 to 4.3.2, so 5.0 may be OK

    What one thing do you wish the vendor did differently?

    Training.

    If you could start over, what would your organization do differently?

    I wish that I knew how much Tagetik could do so that I could have set some things up a little differently. Now I have parts of structures that I’ve abandoned when I learned how to do it better.

    Service & support - overall comment

    Have always received prompt and courteous resolution to problems.

    Integration & Deployment - Overall comment

    Mostly satisfied with Tagetik's end of deployment. We have limited staff and I would have prefered a little more pushing from Tagetik so that internaly we met our goals and deadlines.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

(2)
4.5
Section
1

Integration & Deployment

(3)
4.3
Section
1

Service & Support

(3)
4.3
Section
1

Product Capabilities

(3)
4.3
Section
1

Additional Context