3.8 out of 5 (13 Ratings)

13 Verified Reviews

Aura Communication Manager


Great product, willing to expand to CM 7 .

Aura Communication Manager, Avaya Aura Platform, IP Office

Satisfied with reliability and security

Very good product and 3rd party support

IP Office

Avaya IP Office Implementation

The vendor did a good job of assessing the needs that we had and providing adequate solutions for those needs. We were able to implement the profiles for our users in a way that worked between multiple locations and gave the ability to move from the PBX format to VoIP technology. The adoption took some time as we added several different device types and migrated from a different platform. Overall job well done.

Aura Communication Manager


The Services and Sales have been increasing hard to work with over the years

Aura Communication Manager

CM 6 Implementation with VAR

Ontime, on budget, and well run

Aura Communication Manager

Avaya Implementaions and support

Its a stable and mature platform. Though support is not great and licensing model they started using is extremly pricey

Aura Communication Manager, Avaya Aura Platform, Avaya Aura Solution for Midsize Enterprise

Quality and very reliable product

Positive it is scalable and with inhouse expertise easy to configure Negative the big costs for keeping the system up to date(service packing) or to purchase additional licences.

IP Office

System is power but complicated and unreliable.

The UI is terrible and the system's reliability is poor. Combine that with a lack of meaningful log files or crash dumps and it is impossible to maintain a high-level of uptime.

Aura Communication Manager, IP Office

Flawless implementation

very successful

Aura Communication Manager, Avaya Aura Platform

Seamless integration with existing custom platforms great service and support

could not have been better