5 out of 5.0, Reviewed Oct 17, 2016
great company to work with
search your 3rd party carefully. make sure they listen and understand your environment
product itself and Cisco's standing behind their product.
could be costly if you choose any additional licencing after the purchase.
provide a better 3rd party vendor list as implementer.
proboby choose different 3rd party partner
5 out of 5.0, Reviewed Jul 20, 2016
Cisco is a great partner. They provide great products and back them up with great support.
Cisco is a good solution for overall value.
Features and support.
More free stuff.
I don't believe that we would do anything different.
5 out of 5.0, Reviewed Jul 15, 2016
Very reliable and complete products, with an excellent back office support and documentation. A very good user experience.
4 out of 5.0, Reviewed May 26, 2016
Overall experience has been great; viewed proof of concept labs at vendor location before making commitment to purchase. The solution has performed as it was presented/specified.
Review the licensing model as there are ever-changing complexities involved.
Ease of use for customers; ease of administration for staff.
Been more upfront on what features were included in the base product during demos vs. the ones that had to be separately licensed à la carte.
Review existing telecommunication services contracts of the current solution.
4 out of 5.0, Reviewed May 11, 2016
Satisfied with the deployment.
Have solid high-level and low-level design.
Ease of use.
More aggressive pricing strategy.
The knowledge of the TAC team was an issue at a time.
Did not encounter many issues throughout the process.