4.3 out of 5.0 (19 ratings)
19 Verified Reviews

Cisco Business Edition 6000 (BE6000), Cisco Unified Communications Manager (CallManager), Cisco Unified Communications Manager Express

Cisco UC Manager will reshape the way we communicate across our company

CUCM has provided synergies across our communication platforms. Telepresence, telephony, and IM share the same backbone. We have realized savings in implementing a solution through Cisco that integrates the videoconference devices, phones, and IM capabilities.

Cisco Business Edition 6000 (BE6000), Cisco Unified Communications Manager (CallManager), Cisco Unified Communications Manager Express, Other...

Easy, smooth implementation and a very good focus from our partner

The key to a good outcome is finding a good Cisco partner, which we did at the time.

Cisco Unified Communications Manager (CallManager)

The implementation was straight forward and overall outcome a success.

The overall experience was very good with the upgrade. We were in a mixed environment with versions and this helped us standardize on the new version

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manger 10.5 Upgrade from 7.x Experience

Pros: Well tested system upgrade with compatibility charts. Known technology partner that can deliver. New functionality and system features. Cons: Licensing with Cisco has always been a hassle. Upgrade tool provided didn't work for all servers in the cluster that caused us to loose some time but we were able to work around the issues with our Cisco partner and Cisco TAC.

Cisco Unified Communications Manager (CallManager)

Easy decision for this "oxygen" system; excellent thitd party support.

Known tech with a mature support infrastructure are most important to us for this "oxygen" system. I wish the vendor would quit trying to up-sell us to Jabber and WebX when it has been made clear we are all-in with Skype for Business.

Cisco Unified Communications Manager (CallManager)

Implementation complex, but installed product is rock solid and meets user expectations

Product is extremely reliable, stable and performs as advertised.

Cisco Unified Communications Manager (CallManager)

Base capabilities implementation was straightforward but many options add complexity.

The new phone system deployment has gone well with over 1000 users deployed in 17 locations. There is some complexity with the different pieces/devices available including hard phones, soft phones, and jabber client. Some overlap with existing instant messaging capabilites provided by Skype for Business has caused some difficulty determining the correct path forward for that piece but overall we are satisfied with the replacement of our older aging phone system.

Cisco Business Edition 6000 (BE6000), Cisco Unified Communications Manager (CallManager)

Leverage solid partner for better implementation process

Overall, implementation was very successful. System worked as expected with minimal issues on go-live day.

Cisco Business Edition 6000 (BE6000)

Implementation was good and product is working fine.

Very good product and working fine. Initially got some issues.

Cisco Business Edition 7000 (BE7000)

Implementation was easy and straightforward.

We were satusfued in our rollout to our edge offices and we are working towards implementing this in our HQ.