Jul 28, 2016
Phone calling, VM, and other main features are working correctly. We are in the process of adding a collaborator server, redundant backup links and a communications bundle that was purchased with our ShoreTel system. Support has been problematic with our vendor. They have tried to make things work as advertised but there have been problems since the onsite implementation. We will be scheduling another onsite with our vendor. The upgrade process should have been pre-planned better to eliminate wasted time during the onsite implementation.