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4.8 out of 5.0 (4 ratings)

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We have aggregated ratings data on BOARD International but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    Best mix in terms of functional and tech coverage combined with reduced time to market

    Overall Comment

    Best mix in terms of functional and technical coverage combined with time to market reduced

    What one piece of advice would you give other prospective customers?

    Start small think big

    What do you like most about the product or service?

    Flexibilty and no tech skills required to get used to it

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Nothing

    If you could start over, what would your organization do differently?

    Nothing

    Service & support - overall comment

    Would need to improve response time


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    Able to achieve high-quality outcomes for the business in a short timeframe.

    Overall Comment

    Very fast and economical to deliver high-quality functionality and support of business process and information transparency.

    What one piece of advice would you give other prospective customers?

    Get a good understanding of your data and information models before building, though this should apply to any reporting initiative.

    What do you like most about the product or service?

    Responsive and timely service. Product strength and flexibility. High-performance database built-in to a product.

    What do you dislike most about the product?

    Nil.

    What one thing do you wish the vendor did differently?

    Nil.

    If you could start over, what would your organization do differently?

    Not spend so much time looking at other vendors with large marketing budgets.

    Product capabilities - overall comment

    We've not encountered any reporting challenge that the product cannot achieve.

    Service & support - overall comment

    Prompt and honest answers to all questions and issues.

    Integration & Deployment - Overall comment

    Data readers can connect to any source. Easy to configure and deploy.


  • 4 out of 5.0, Reviewed

    Product(s): BOARD

    Flexible tool with good performance.

    Overall Comment

    Easy implementation and a wide range of settings.

    What one piece of advice would you give other prospective customers?

    Go in details in the area you really need to understand how this tool could meet your needs.

    What do you like most about the product or service?

    Easy implementation / easy use / stability.

    What one thing do you wish the vendor did differently?

    Prepare some "semi-finished" solution.

    If you could start over, what would your organization do differently?

    Just I'd work better in the initial design of our model.


  • 5 out of 5.0, Reviewed

    Product(s): BOARD

    Great vendor and great tool - but the organization and processes need to be adjusted, too.

    Overall Comment

    Innovative product, unlimited possibilities, experienced consultants.

    What do you like most about the product or service?

    Flexibility, usability and possibilities.

    What one thing do you wish the vendor did differently?

    Better integration in the internal IT organization (e.g. offer services for database maintenance and development, etc.)

    If you could start over, what would your organization do differently?

    Design the process first, then implement the application. Define the organizational structure, roles and responsibilities with the application. Staff the support team after the go live and for further improvements big enough. Consult the internal special departments more.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
5.0

Ability to understand your organization's needs

(4)
4.3

Timely and complete response to product questions

(4)
4.3

Pricing and contract flexibility (pricing and terms)

(4)
4.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
4.5

How long did your deployment take?

0 - 3 months (<3)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
4.7

Ease of integration using standard APIs and tools

(4)
4.0

Quality and availability of end-user training

(4)
4.3

Ease of deployment

(4)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(4)
4.3

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(4)
4.3

Quality of technical support

(4)
4.3

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.8

Financial Close & Reporting

(2)
4.5

Complex Financial Close & Reporting

(2)
4.0

Financial Budgets/Plans

(4)
4.5

Complex Financial Budgets/Plans

(3)
4.0

Disclosure Management — XBRL

(1)
5.0

Disclosure Manage — Performance Rep

(2)
5.0

Corporate Planning & Modeling

(4)
4.5
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Rollout and Install

Technical Assessment

Development/Integration

Functional Assessment

Vendor Management

Vendor/Product Selection

Maintenance and Support


What other vendors were considered? Multiple responses allowed.

SAP

Tagetik

Adaptive Insights

IBM

Infor

Jedox

Oracle

Other...


Why did you purchase a Corporate Performance Management suite?

Create internal/operational efficiencies

Enhance decision making

Improve business process agility

Cost management

Drive innovation

Drive revenue growth

Improve business process outcomes

Improve compliance and risk management

Improve customer relations/service


What were the key factors that drove your decision?

Product functionality and performance

Financial/organizational viability

Strong customer focus

Overall cost

Product roadmap and future vision

Strong services expertise

Pre-existing relationships

Strong consulting partnership


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa

Asia/Pacific

Latin America

North America