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We have aggregated ratings data on SAP but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): SAP Business Planning and Consolidation (BPC)

    SAP BPC running on Microsoft Azure

    Overall Comment

    We're deploying BPC 10.x on an Azure environment using Windows. The solution meets the business needs, but there seem to be frequent updates and issues with the Excel reporting plugins, and our vendor partners report the 32 bit versions are more stable, lagging behind our desktop environments (we're now running Excel on RDS where we're supporting 32 bit Excel). Overall it's a workmanlike product and the business likes the reporting environment in Excel more than other SAP reporting technologies (like Business Objects webi).

    What one piece of advice would you give other prospective customers?

    The reporting plugins have undergone frequent patches, stay current on support packs.

    What do you like most about the product or service?

    Strong interoperability with Excel and SAP BW.

    What do you dislike most about the product?

    Stability.

    What one thing do you wish the vendor did differently?

    Long term I've heard the vendor is moving away from this platform (Windows and SQL), so we'll probably be back to market after 5 years.

    If you could start over, what would your organization do differently?

    Our BW environment is not cutting edge, so it's made sense to run BPC on the Microsoft environment. However, there was a big learning curve on Azure with our infrastructure group; it would have been more conservative to install on a traditional private cloud.

    Service & support - overall comment

    We're moving away from SAP maintenance so this factor is becoming N/A.

    Integration & Deployment - Overall comment

    We worked with a long term SAP BPC integrator and have been guided towards best practices, performance improvements, and maximizing the investment.


  • 4 out of 5.0, Reviewed

    Product(s): SAP Business Planning and Consolidation (BPC)

    It is fast and allows flexbile scenarios building.

    Overall Comment

    Excel interface and user driven reports.

    What one piece of advice would you give other prospective customers?

    N/A

    What do you like most about the product or service?

    Excel interface and user driven reports.

    What do you dislike most about the product?

    N/A

    What one thing do you wish the vendor did differently?

    N/A

    If you could start over, what would your organization do differently?

    Have more fact to face meeting with technical team.

    Service & support - overall comment

    N/A

    Integration & Deployment - Overall comment

    N/A


  • 4 out of 5.0, Reviewed

    Product(s): SAP Business Planning and Consolidation (BPC)

    it is impossible to do without data architect expertise

    Overall Comment

    SAP could provide better training in Brazil. There are few companies specialized in BPC.

    What one piece of advice would you give other prospective customers?

    Key users are fundamental and it is impossible to do without data architect expertise.

    What do you like most about the product or service?

    It's flexibility.

    What do you dislike most about the product?

    N/A

    What one thing do you wish the vendor did differently?

    Provide more support and training options.

    If you could start over, what would your organization do differently?

    Better change management.

    Product capabilities - overall comment

    It is a very powerfull product. Because it is very flexible, you can easily adapt the current existing Excel reports into a governed environment.

    Service & support - overall comment

    They could provide better training to the people involved with this product in Brazil.

    Integration & Deployment - Overall comment

    Perfectly integrates with SAP BW (Business Warehouse) and other sources.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
3.7

Ability to understand your organization's needs

(3)
3.3

Timely and complete response to product questions

(3)
3.7

Pricing and contract flexibility (pricing and terms)

(3)
3.7
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.0

How long did your deployment take?

6 - 9 months (<9)

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
4.0

Ease of integration using standard APIs and tools

(3)
4.0

Quality and availability of end-user training

(3)
3.3

Ease of deployment

(3)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
3.3

Did you purchase a support package from vendor?

No


Timeliness of vendor's response

(2)
3.5

Quality of technical support

(2)
3.5

Quality of peer user community

(2)
4.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.3

Financial Close & Reporting

(3)
4.7

Complex Financial Close & Reporting

(3)
4.7

Financial Budgets/Plans

(3)
4.7

Complex Financial Budgets/Plans

(3)
4.3

Disclosure Management — XBRL

(2)
4.0

Disclosure Manage — Performance Rep

(3)
4.7

Corporate Planning & Modeling

(3)
4.3
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Vendor/Product Selection


What other vendors were considered? Multiple responses allowed.

IBM

Oracle

SAP


Why did you purchase a Corporate Performance Management suite?

Enhance decision making

Improve business process agility

Improve compliance and risk management

Create internal/operational efficiencies

Drive revenue growth

Improve business process outcomes


What were the key factors that drove your decision?

Pre-existing relationships

Product functionality and performance

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

Latin America

North America

APAC

EMEA