4 out of 5.0, Reviewed Jul 6, 2016
Great application that currently is being used for Reporting. It is easy to use when used to the menu structure. But it takes time to understand where you can find all the options.
In the beginning it is difficult to understand Tagetik. Even after a training it doesn't mean you are completely capable of using it as an expert. The trainings do help to understand the concepts, but start playing with Tagetik as soon as possible. Try to use all the functions (make sure it does not affect the business processes in a bad way though), what they do etc. Then you will learn it faster and better.
It's fast, reliable, and improves our reporting processes.
Has some little "diseases", like menu structure, less detailed documentation. So not bug disadvantages though.
There are many documentations available by the vendor, but they are so high level and basic, that it would be nicer that it would be a bit more detailed. Also, the menu structure and place of different functions is a bit confusing, but after a while you can get used to it.
The first thing that comes in mind if to start over is to put more emphasis on the requirements analysis, since during the implementation process not all the requirements where discussed or even thought about. Also, putting more emphasis on the documentation is important, since there has not been done a lot of documentation.
Great product, service and quality provided by Tagetik.
Great, qualitative and fast support.
It's better to work more with Tagetik consultants than with 3rd party consultants, because there is a big difference in expertice.
4 out of 5.0, Reviewed Jul 5, 2016
Tagetik consultants are great to work with. While we had difficulties along the way during implementation there were always people to help us when we needed.
Make sure to have a dedicated resource to the implementation.
I dislike all of the clicking that comes along with Tagetik. With our last system, we could build Excel formulas easily and did not need to use the mouse so much. It seems like a waste of time to do something in "clicks" when before I could do it on the keyboard.
We would sit all business groups down together and work through problems all together. We would have hired someone to work solely on the implementation sooner, rather than starting over twice with different tech guys at the company.
4 out of 5.0, Reviewed Jul 5, 2016
Very capable software, has an awful lot of functionality that can be adapted to suit your needs.
Invest highly in knowledgable personnel, the system is so diverse and you really need to have capable people of being able to manage it. Luckily we had the right people in place but if you simply implement the system using consultants and then lose that knowledge internally you're going to struggle going forward.
Sometimes I find it too complex, it could be easier to administer and to use. The training documentation is very detailed but it needs to be simpler, it felt like they were aimed at seasoned Tagetik users which most people simply arent.
Provided better infrastructure advice, simply to say spend hundreds of thousands on new servers in preparation for go live is not good advice. We need to know the investment will pay off and more importantly that it is critical to ensure the system is fit for purpose at go live. In the real world you simply cannot invest such large sums of money on IT infrastructure on a whim.
I would choose to change existing processes a bit more before I adopted Tagetik. At times we tried to integrate an imperfect process into a perfect solution.
Seemless experience and our support provider did alot of the technical work which made our life incredibly easy.
5 out of 5.0, Reviewed Jul 5, 2016
very easy implementation, suits all our needs on budgeting, forecasting, financial closing and riskmanagement
give you enough time to find the best implementation partner/team
italian language in database tables
licencing system on a concurrent user basis
work more detailed on an implementation concept
we are very satisfied with financial close and reporting,
good Jira team, good Q&A part withing Tagetik community
Tagetik knows the needs of companies with a SAP and non-SAP companies structure; they know best the needs for an individual budgeting process and for financial consolidation needs; a very fast implementation leeds to a perfect integration in our system landscape
4 out of 5.0, Reviewed Jul 4, 2016
Tagetik is a smart solution. It tackles complex issues in a simple way. The reporting tools are intuitive and well linked to the main MS Office suite applications. We use Tagetik mainly for consolidation process, but in the future we probably extend its use to the management control department. There are no significant negative points. Maybe that the organization and procedures doesn't fit Tagetik operational frame. In this case a little customization is necessary.
The online manuals are not easy to use. Ask for help of consultant
The possibility to create persolized table and graph (using excel add-in) and the automatic refresh of these objects in the book (word format).
The online manuals and procedures: they are not clear.
The procedures doesn't fit Tagetik operational frame. In this case a little customization is necessary.
5 out of 5.0, Reviewed May 24, 2016
Implementation was easy and everything went right.
take the path with Tagetik in peace.
management, maintenance, and training are really fast.
i didn't dislike anything.
improving the web graphics.
I would not consider necessary to convert the old application but would start from scratch.
Also support is always available, especially when the request is tagged as a major.
I am very satisfied because the few complications that arose were resolved very quickly.
5 out of 5.0, Reviewed May 12, 2016
Very good attitude to hear our needs, fast implementations of solutions and technical environment is flexible.
To have a strong commitment by CEO and IT department.
It's scalability and flexibility.
Stiffness in what-if simulations.
Push on people's commitment to reduce timing of implementation.
Consultant always available.
Implemented the statutory consolidation and management modules. Later, also those related to HR management, HSE and risk management.
5 out of 5.0, Reviewed Apr 13, 2016
Customer support has always been top notch. We have been able to provide much more than expected while still using very limited resources.
Take the time to plan and make sure you have the resources for implementation. Tagetik works great, but you still need to set it up right to maximize performance. As you implement, you will want to add additional features.
One database that multiple users can access and enter data at the same time
Non financial users don't find it user friendly enough. We are on an older version and there was improvement in this area from 3.0 to 4.3.2, so 5.0 may be OK
I wish that I knew how much Tagetik could do so that I could have set some things up a little differently. Now I have parts of structures that I’ve abandoned when I learned how to do it better.
Have always received prompt and courteous resolution to problems.
Mostly satisfied with Tagetik's end of deployment. We have limited staff and I would have prefered a little more pushing from Tagetik so that internaly we met our goals and deadlines.
5 out of 5.0, Reviewed Apr 13, 2016
Tagetik has a strong commitment on its customers. It keeps them up to date with the product improvements as well as the main market trends. During the implementation and the customization process Tagetik drives the trade off between the software's potential and the client's needs. Its client portfolio let them share a strong competencies on CPM implementation and management among its customers.
Even if a clear idea of what are your main reporting needs is important, let the consultants and the vendor make their proposals. The experience they have in the field of CPM implementation, their success stories with other customers and the competencies they built over the years will surely lead to a better understanding of you needs and to a better implementation of the CPM solution you chose.
The ease of use. Tagetik has a intuitive interface and a consolidation model which follow our way of working. The interaction with Excel (especially with data entry user) gives Tagetik a familiar look which create a good feeling between the software and the end-user. Sometimes you can't realize that behind this interface there is a sophisticated engine that lets you have great performances in terms of time and resource expenditure for the creation of you report.
The management of a so performing CPM implies the knowledge of the overall database architecture, which i really sophisticated. That means that you have to rely on a technician to solve such computing routines, especially if they have been strongly customized on your specific requests.
I'd wish the vendor took a more resolved position on user training. We didn't have an internal position with the right skill, so over the years they took the responsibility of report maintenance over their shoulders. That lead us to a strong dependency on their consultant's job with no tranfer of knowledge from them to us. And that became an important issue when the vendor started to grow and decided to entrust third party consultants to assist their customers.
We would rather adpot a leaner list of account. The choice of inheriting the list of account of ther former CPM solution lead us to a proliferation of accounts, cost drivers and other variables which deeply impact our reporting performance.
The implementation followed the roadmap we established at the beginning of the process with a complete fullfillment of the main milestones.