Lithium Technologies

4 out of 5 (2 Ratings)

2 Verified Reviews

Social Listening and Response

Great Platform If You're Willing to Pay for It

Overall it's a great and reliable platform. Reporting can be a bit challenging, and without sitting down and looking at the raw data it's easy to think you're performing worse than you actually are. It's also not a cheap platform, you're going to pay significantly more than most SocialCRMs.

Online Communities

Implementation was easy but roadmap needs to be updated

the i;plemtation has been a success from customer perspective and internal usage for forum management and lab R&D> it hs been idsappointing for managing content on the blog as it ws not SEO friendly