3.9 out of 5.0 (9 ratings)
9 Verified Reviews

SAP ECC

SAP ECC - Yes, It's as challenging as you heard!

The vendor was good to work with. The breadth of such an implementation makes it challenging to keep the project moving. Having a good partner and a good program lead is critical.

SAP CRM

Implementation is complex but it's not impossible.

SAP works well with us. The overall experience is very god, especially considering the complexity of the software and our envieronment and needs.

SAP ECC

SAP ECC Implementation

We have been pleased with the implementation

SAP ECC

Implementation had challenges but the team and vendor collaborated well.

Had some communication issues initially, but did iron out.

SAP CRM, SAP ECC, Other...

SAP ECC watch the data

Support is very slow. Difficulties with licensing and customer setup The underlying proceeses are good and MRP and ERP while hard to configure work well The underlying technology is antiquated Data conversion is the key and a huge task

SAP ECC

Solution inherited as part of divestiture.

Product does what it needs to do...

SAP ECC

Pretty good overall

Decent support and good enhancement pack frequency

SAP CRM, SAP ECC

Implementation was complex but the outcome was a good consolidated Call Center experience

The solution has worked well for us. It did require a good deal of time and tuning before we were able to implement. We were able to consolidate our sales, marketing, and Call Center into a single application. This helped shorten the time and complexity of our Call Center training for new agents. However, SAP's roadmap is moving those applications to separate instances now. There is Cloud for Customer, Hybris Marketing, and Hybris Commerce so the consolidation will be divided again and have to be integrated across applications.

SAP ECC

Needs a strong capacity to adapt processes.

Good.