3.9 out of 5 (24 Ratings)

19 Verified Reviews


Technology, business rules, and infrastructure assumes perfect operating environment

Although we chose to implement with all internal resources, we could have used the SAP knowledge and consultative expertise to guide us in our design of the applciation, architecture and possible reporting tools to ensure a seamless and sustainable proficient user base. We were challenged in these areas; we didn't know what we didn't know.

SAP ECC, Other...

Succesfull implementation - a match with the implementation partner is necessary.

The vendor helped us well but still, it is mainly an licence vendor. You will need to find a good implementation partner to guide you.


Implementing SAP ECC


SAP ECC, Other...

A logical incremental upgrade for Financials on SAP ERP

Financials are ECC6 EHP 6 are well seasoned and reliable. There aren't any significant changes in business functionality to contend with. It is a logical incremental upgrade. We run on Classic GL but have the option of moving to New GL. The upgrade process was devoid of any major snafus or unexpected issues.


Implementation was easy but more functionality needs to be developed.

The successful implementation of the first phase of the project was a verified success. SAP became the master source for all our financials in under eight months. Our previous ERP system now feeds data into SAP until those business areas are moved to the new ERP.


Long journey

As with most SAP implementations it was a painful journey

SAP CRM, SAP Cloud for Service

SAP Digital CRM Review

SAP Digital CRM is a very robust client relationship management system, and the various modules we have implemented help us better manage our client relationships, as well as identify new leads and see them through the sales cycle. Although on a PC the software works great, we have some complaints from our Sales team who uses the mobile version and comment that it could be more user-friendly. I have also had some issues with the Outlook plugin and I think these things should be addressed.

SAP Cloud for Service

Project Implementation tools and guides were very useful.

Strong implementation partner with KPIT.


Implementation with an experienced Partner required.

Good implementation with the right Partner.

SAP CRM, SAP Cloud for Service, SAP ECC

East to implement but don't underestimate the effort needed Re business process change.

Very well support by SAP, minimal issues with the software, main issues with business process reengineering and lead generation.