Jan 3, 2017
The vendor was good to work with. The breadth of such an implementation makes it challenging to keep the project moving. Having a good partner and a good program lead is critical.
Dec 9, 2016
SAP works well with us. The overall experience is very god, especially considering the complexity of the software and our envieronment and needs.
Dec 7, 2016
We have been pleased with the implementation
Dec 5, 2016
Had some communication issues initially, but did iron out.
Dec 2, 2016
Support is very slow. Difficulties with licensing and customer setup The underlying proceeses are good and MRP and ERP while hard to configure work well The underlying technology is antiquated Data conversion is the key and a huge task
Nov 17, 2016
Product does what it needs to do...
Oct 20, 2016
Decent support and good enhancement pack frequency
Oct 17, 2016
The solution has worked well for us. It did require a good deal of time and tuning before we were able to implement. We were able to consolidate our sales, marketing, and Call Center into a single application. This helped shorten the time and complexity of our Call Center training for new agents. However, SAP's roadmap is moving those applications to separate instances now. There is Cloud for Customer, Hybris Marketing, and Hybris Commerce so the consolidation will be divided again and have to be integrated across applications.
Aug 19, 2016