3.9 out of 5 (24 Ratings)
Apr 26, 2017
Although we chose to implement with all internal resources, we could have used the SAP knowledge and consultative expertise to guide us in our design of the applciation, architecture and possible reporting tools to ensure a seamless and sustainable proficient user base. We were challenged in these areas; we didn't know what we didn't know.
Mar 22, 2017
The vendor helped us well but still, it is mainly an licence vendor. You will need to find a good implementation partner to guide you.
Mar 21, 2017
Mar 14, 2017
Financials are ECC6 EHP 6 are well seasoned and reliable. There aren't any significant changes in business functionality to contend with. It is a logical incremental upgrade. We run on Classic GL but have the option of moving to New GL. The upgrade process was devoid of any major snafus or unexpected issues.
Feb 25, 2017
The successful implementation of the first phase of the project was a verified success. SAP became the master source for all our financials in under eight months. Our previous ERP system now feeds data into SAP until those business areas are moved to the new ERP.
Feb 24, 2017
As with most SAP implementations it was a painful journey
Feb 22, 2017
SAP Digital CRM is a very robust client relationship management system, and the various modules we have implemented help us better manage our client relationships, as well as identify new leads and see them through the sales cycle. Although on a PC the software works great, we have some complaints from our Sales team who uses the mobile version and comment that it could be more user-friendly. I have also had some issues with the Outlook plugin and I think these things should be addressed.
Feb 10, 2017
Strong implementation partner with KPIT.
Feb 8, 2017
Good implementation with the right Partner.
Feb 7, 2017
Very well support by SAP, minimal issues with the software, main issues with business process reengineering and lead generation.