CRM in Pharmaceuticals and Biotechnology Reviews and Ratings

What is CRM in Pharmaceuticals and Biotechnology?

Gartner defines CRM for biotechnology and pharmaceutical (biopharmaceutical) companies as systems that support the automation of sales activities, processes and administrative responsibilities for companies’ sales professionals. Gartner considers CRM to be foundational technology, implemented to automate a company’s core sales enablement processes — those that are integral to its selling model and to ensuring regulatory compliance. The market consists of vendors offering technologies to enable the biopharmaceutical selling model. Foundational functionality includes account management, call planning, call reporting, sample management (including electronic signature capture), time-off territory management, offline functionality, mobile reporting and remote engagement capabilities. Selling to healthcare institutions also requires functionality for account planning, team selling, tactic management and analytics.

Products In CRM in Pharmaceuticals and Biotechnology Market

"Smooth , Flexible and Awesome"

The best tool for customer relationship management. The flexibility for handling the data. Also very in easy conversation with client.

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"Best Reporting App for Entire Pharma Organisations’ Field Staff"

Omnipresence gives on time reporting and there will be no delay in reporting. Location facility is also there.

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"Veeva eTMF implementation"

the implementation of eTMF module from Veeva has reported multiple benefits to our company, being able the whole group to perform clinical data file management

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"Review for Veeva CRM Suggestions"

good enviroment to other pharmaceutical company and its good medicine provide to health patient. i like this software application and very smooth to maintainance.

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"Try bpm'online Pharma CRM and you will save lot of time"

bpm'online Pharma CRM has enabled our pharma to connect with clients in the cloud hence saving time. I have a great expertise on it since i started using it from early last year.

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"Easy to use"

it provides wide range of services and really helped us to digitise work.

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"A successfull approach building an insights and analytics concrete environment"

The company has a very High customer focus, it have an Innovative vision and a pragmatc approach. The vendor demonstrate high reliability offering solution after an intense listening of the needs.

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"Pitcher is a good repository for sales content but needs advanced analytical features"

Pitcher was a good tool for managing our sales content, to create a single repository. The tool was effective for finding literature, housing PPT presentations, and allowing sales reps to customize their presentations for specific customers.

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Gartner Research

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