4.3 out of 5 (28 Ratings)

28 Verified Reviews

HubSpot

Easy, helpful, great free trial

We use the free trial of HubSpot and have found it to keep our sales and marketing more aligned, and it has many of the features we need without a high cost.

HubSpot

Implementation was easy, but ability to customize functionality was limited.

Features matched nicely with my business needs. Standard implementation was smooth overall. The level of customization was low for my user base.

HubSpot

Implementation easy - strong ongoing support

Met all expectations of the implementation. Their follow-up and ongoing relationship are strong. Very good user conference. Very helpful access to tutorials which enables our day to day users to dig in and expand. Even though we are a small vendor, we don't get the feel the product is a stripped down version. Very robust and provides a lot of options for us as a customer.

HubSpot

Easy to Integrate

HubSpot is the easiest marketing automation platform to deploy and has the most integrations

HubSpot

Implementation requires services or consulting to be effective

We used a third party consultant to help us implement the marketing engine, design and deploy our website and create collateral that was tightly integrated with Hubspot. The deployment went well but would have been difficult without a team that was very familiar with the tool, to begin with. The added features over the years have been steady and have made this a complete tool. Last remaining feature would be tighter integration with Salesforce. Basic functionality provides needed outcomes but advanced SF integration for matching what the competition is currently doing is needed.

HubSpot

Did not enjoy the sales process but have benefited from the ease of use of the product

too focused on sales felt pushed to buy not enough support and sensitivity to asian business like in korea and japan excellent self-study and self-learning modules easy to use very intuitive

HubSpot

Great Installation Experience, Working Wonderfully so far

Their customer support is really good. But it is nearly all online. I wish they would allot for more than 1/2 hour calls at a time; we never seemed to get our questions answered in those small time frames. There was not a lot of assistance from HSpot in terms of architecture. I do like the concept and we were able to get it implemented successfully. But that being said, we are seeing that we are casting a bigger net, tracking our results and making better decisions. The tools are easy to use and give a lot of detail in the reporting. They also have a great Hub Spot course offering, free to take if you use the app.

HubSpot

Easy to Implement. Helpful Staff. Could use some high-level enterprise features.

Hubspot is very responsive to our needs. They help us with the implementation and guide us on where to go next. The product is feature-rich and provides a good basis for future growth and tracking our marketing activities.

HubSpot

Excellent choice for smaller companies like ours that have limited resources and expertise

Very positive... they are very proactive and committed to ensuring success. Offers a good balance of self-help material and access to people is good as well. Very efficient, well-oiled process to get new customers started.

HubSpot

Great software that continues to evolve

Hubspot has been an excellent marketing automation and now sales enablement and support tool for our company. When we first brought on Hubspot, it only focused on lead gen and nurture. Now we have invested in the CRM and sales enablement tools that have improved our ability to track and manage relationships with prospects and clients.