3.7 out of 5 (17 Ratings)
Feb 13, 2017
Accenture is one of our main 3rd partieds players. We engage a great team to deliver the market requests
Feb 1, 2017
System has worked well through the design however could have been better with stronger system emphasis on managing a global requirement. The system has been well received and ease of use is making a differance with recruiters and appliants. The process being end to end electronic is going to bring alot of benefits with paperless working. The change this will bring to the firm will enable us to be able to react bette to changing applicant needs to attract the best in market to our firm as it will demonstrate a professional candidate experience
Feb 1, 2017
The majority of the features are clear and reliable and work quickly. Set up and training was very simple. More complex requirements were not gracefully taken on.
Jan 30, 2017
Very difficult to build any kind of customization based on industry and sales cycle length. Works very well for B2B processes with long lead times but does not adapt well to shorter B2C cycles that are primarily digital in nature.
Jan 17, 2017
Positive experience. Tool is robust and it will take us time to fully grow into it.
Dec 22, 2016
Eloqua is proven in lead and campaign management and seamless
Dec 19, 2016
Eloqua is a powerful platform guaranteed to meet the marketing automation needs of any scale of enteprise. Having said that, I personally believe mid-size organizations offering a single product/service are best suited to get value out of this platform. After a certain size of company and portfolio, some of the funcionality -- such as lead scoring, preference centers -- gets too unwieldy. Althought this is probably true of all marketing automation systems, not a criticism for Eloqua per se.
Dec 13, 2016
the experience was not pleasant but I think that is true with any large migration like we had. It is difficult to be able to "plug n play" and changes are required across the board both at vendor and internally, which can be very painful at times. Biggest challenge was the vendor has not had a client as bug as ours and as complex as ours. Vendor underestimated effort and experitse required and were understaffed to support the migration in efficiant manner.
Dec 13, 2016
Getting reports form data warehouse is still a littel tedious but better than previous older CRMs. Integration and transitioning from old Siebel to newer database has been a slow and complex transition
Dec 9, 2016
Overall experience was very positive. Contract negotiations was long and arduous. Took longer to launch than expected. A few unexpected issues along the way.