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data-center-backup-and-recovery-software actifio All Markets > Data Center Backup and Recovery Software

Actifio

4.0 out of 5.0 (3 ratings)

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We have aggregated ratings data on Actifio but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Copy Data Virtualization

    Valuable in the virtualized server environment, but needs to mature in other areas.

    Overall Comment

    Deployed Actifio when it was a startup by way of a managed backup service with a large global vendor who used Actifio's product as their cloud backup technology. There were significant hurdles early on. Product did not perform as stated, or the claims of it's capabilities left out many caveats and limitations. We felt as though we were the first customer doing many of the things we did, because the functions did not work when using them in a very typical deployment. Over time it has gotten better, but there is still a lot of room for improvement. Some of the capabilities claimed by Actifio are only marginally useful.

    What one piece of advice would you give other prospective customers?

    Start small, focus on virtualized server environment. Perform a detailed POC before deploying for databases of non-Windows based systems.

    What do you like most about the product or service?

    Improved our RPO and RTO for virtual servers tremendously. In that environment, it has proven to be very valuable from a tactical standpoint.

    What do you dislike most about the product?

    Limitations. Quality.

    What one thing do you wish the vendor did differently?

    Tested the product better so quality was higher. More clearly identified the limitation and caveats.

    If you could start over, what would your organization do differently?

    Better proof of concept or pilot program in order to more clearly understand the capabilities and limitations.


  • 5 out of 5.0, Reviewed

    Product(s): Copy Data Virtualization

    Smooth implementation & excellent functionality.

    Overall Comment

    Actifio is administration friendly, easy to manage, and the performance is top notch.

    What one piece of advice would you give other prospective customers?

    Conduct a POC and you will quickly see that Actifio performs.

    What do you like most about the product or service?

    Ease of administration.

    Service & support - overall comment

    We are early in the roll out and have yet to need support.


  • 4 out of 5.0, Reviewed

    Product(s): Copy Data Virtualization

    Product is delivering as advertised.

    Overall Comment

    Positive experience.

    What one piece of advice would you give other prospective customers?

    Go with cloud.

    What do you like most about the product or service?

    Delivering as advertised.

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Rolled it out more quickly (i.e. planned implementation prior to purchase).

    If you could start over, what would your organization do differently?

    Nothing

    Service & support - overall comment

    Recently rolled it out.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.0

Ability to understand your organization's needs

(3)
3.7

Timely and complete response to product questions

(3)
3.7

Pricing and contract flexibility (pricing and terms)

(3)
4.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
3.7

How long did your deployment take?

3 - 6 months (<6)

12 months or more


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
3.0

Ease of integration using standard APIs and tools

(3)
4.0

Quality and availability of end-user training

(3)
4.3

Ease of deployment

(3)
3.7
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
3.5

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(2)
3.5

Quality of technical support

(2)
3.5

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.3
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Functional Assessment

Vendor/Product Selection

Data Steward

Executive Sponsor

Implementation, Maintenance or other IT support

Technical Assessment

Technical assessment

Vendor Management


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Cost management

Improve compliance and risk management

Drive innovation

Improve business process agility

Improve business process outcomes

Improve customer relations/service


What were the key factors that drove your decision? Multiple responses allowed.

Product functionality and performance

Breadth of services

Financial/organizational viability

Overall cost

Product roadmap and future vision


In which region(s) did your deployment take place?

North America