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data-center-backup-and-recovery-software actifio All Markets > Data Center Backup and Recovery Software

Actifio

4.5 out of 5.0 (2 ratings)

Reviews Distribution

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We have aggregated ratings data on Actifio but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Copy Data Virtualization

    Smooth implementation & excellent functionality.

    Overall Comment

    Actifio is administration friendly, easy to manage, and the performance is top notch.

    What one piece of advice would you give other prospective customers?

    Conduct a POC and you will quickly see that Actifio performs.

    What do you like most about the product or service?

    Ease of administration.

    Service & support - overall comment

    We are early in the roll out and have yet to need support.


  • 4 out of 5.0, Reviewed

    Product(s): Copy Data Virtualization

    Product is delivering as advertised.

    Overall Comment

    Positive experience.

    What one piece of advice would you give other prospective customers?

    Go with cloud.

    What do you like most about the product or service?

    Delivering as advertised.

    What do you dislike most about the product?

    Nothing

    What one thing do you wish the vendor did differently?

    Rolled it out more quickly (i.e. planned implementation prior to purchase).

    If you could start over, what would your organization do differently?

    Nothing

    Service & support - overall comment

    Recently rolled it out.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.5

Ability to understand your organization's needs

(2)
4.5

Timely and complete response to product questions

(2)
4.5

Pricing and contract flexibility (pricing and terms)

(2)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.5

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(2)
4.5

Quality and availability of end-user training

(2)
4.5

Ease of deployment

(2)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor

Functional Assessment

Technical Assessment

Vendor Management

Vendor/Product Selection


Why did you purchase the software or service?

Cost management

Create internal/operational efficiencies

Improve compliance and risk management

Drive innovation

Improve business process agility

Improve business process outcomes

Improve customer relations/service


What were the key factors that drove your decision?

Product functionality and performance

Breadth of services

Financial/organizational viability

Overall cost

Product roadmap and future vision


In which region(s) did your deployment take place? Multiple responses allowed.

North America