5 out of 5.0, Reviewed Nov 28, 2016
Provided better than advertized data compression. Fairly simple interfaces, low learning curve for our Engineering staff.
Plan replication (container) strategy well. We have gone back several times as we re-thought through initial design decisions. Very happy with where we are now. Spending time up-front on container/replication strategy is time well spent.
No regrets. Great price, good vendor partnership. We had well defined requirements and the solution met them all.
4 out of 5.0, Reviewed Oct 18, 2016
This vendor is customer focused with experty, reliable on critical support.
Do home work before start to implement on production line.
easy to implement is the major advantage.
have more tools to make life easier.
more detailed tech documentation.
Work closely with the vendor tech support to eliminate unnecessary bumpy trick
Service is good on both sales and supoort. fast response and easy to talk to.
4 out of 5.0, Reviewed Jul 22, 2016
DR4100 Backup array performed well with very low management overhead. NetVault took the time to get going and required several support calls due to the multiple source systems. vRanger is simple to configure and requires very little management.
Be sure to find a storage solution that meets the need for each type of backup agent.
The GUI is easy to use and has a great interface showing backup streams between servers and storage devices.
Technical support needs to be improved a little with quicker escalation and quicker response times.
Quicker resolution for issues called in. Had to escalate too many times due to slow response times.
Product has a a lot of options due to it's length of product service. There could be some improvments around the NDMP backup option
Support for the product needs to be improved. Response times and knowledge of level 1 support needs to be improved.
the deployment was easy for the most part with just a few questions on backup of some of our older systems. Dell had a technician come onsite to assist with backup job creation and to help answer outstanding questions.
5 out of 5.0, Reviewed Jun 14, 2016
Great call backs.
Review and check legacy customer reviews.
Pushy sales calls for demos.