5 out of 5.0, Reviewed Nov 10, 2016
Support from the vendor on Druva works well and the vendor is very responsive.
Plan the hardware and storage requirements carefully as the de-duplication functionality is processor and memory intensive.
Error message is not always easy for the end-user to correctly interpret.
Extremely feature rich with value adds such as data analytics and DLP.
Great and responsive support.
5 out of 5.0, Reviewed Aug 1, 2016
Druva's sales teams are top-notch and really helped make the exercise of replacing legacy backup solutions possible.
Really work to understand how deduplication and cloud storage work. If you ever have to do fulls, the numbers get crazy, FAST!
The cost predictability is excellent and it just works. Data gets backed up and I restore it when i need it. What else could I possibly want?
We looked at 7 different cloud backup solutions. It was too many and too time-consuming.
There is only one way to do cloud backups - that's with Druva Pheonix. I wish they would integrate the dashboards for Insync and Pheonix, but I hear that is coming. So far, they have done product rollouts very promptly - like we initially wanted improved reporting to do internal charge backs, based on usage. a month in to our deployment, we had the feature set.
5 out of 5.0, Reviewed Jun 30, 2016
Very easy to implement, great company to deal with and a wonderful product.
Go for it.
It does what it says it does, and Druva are continually innovating.
Sales and support aren't quite as quick as they were in the early days, though they're still good.
I preferred when they had a direct sales model - their channel slows things down significantly.
We would not split our storage units between sites - one for all. We might opt for the cloud hosted edition.
5 out of 5.0, Reviewed Jun 14, 2016
Druva is easy to use, easy to deploy, easy to train your users on, and lowers end user reliance on IT help for file and restore related issues. It also adds benefits administratively when migrating a user to a new computer, or when a user needs to access files from their PC while on the go via their mobile device.
Try out this product on your most demanding mobile users.
It puts the onus on the end user, makes things easier for IT in every way it can.
The reporting is overly chatty.
Nothing, Druva assisted with the initial POC rollout and we used their model for our actual rollout. It was seamless!
This is so easy to deploy and integrate that I gave the job over to my helpdesk personnel. Nothing special is needed.
4 out of 5.0, Reviewed Jun 8, 2016
Best support I am getting from the vendor as well as the software also works up to the mark.
go with Druva software as its secured and the data is available on your finger tip.
service is available on time.
ready to support any time , there approach and confidence, the legacy of software is also good.
new young management resources with a new idea will be implemented from my side.
well done on time.
5 out of 5.0, Reviewed Jun 8, 2016
Druva is great in terms of product features as well as support. At one time unknowingly one of our colleagues deleted the whole Druva Storage folder and suddenly all our users’ data was gone. It’s a fearsome scenario since data is critical, when we contacted support, they immediately responded and since the product has the feature of restore from server, and they did all the analysis and ran the script, after that I got all my data. They spent whole day for us to resolve the issue. At the end of the day I got all my data. All Thanks to support and the product feature. Overall as a customer I’m very much satisfied with the product.
Before deciding the backup for your organization, kindly decide on the licensing terms, product deployment strategy, policy criteria and very important - type of users.
Easy administration of the product, tracking of all the history of backups.
Nothing as such.
Customer relationship, instead of coming only at the time of renewal, Druva takes special care on maintaining the customer relationship regularly.
First analyze the type of users and data they are handling, so that we can effectively create the policies and group that users can separately manage them.
Service and customer support is good.
It’s easy to deploy for all the users. Product upgrades can also be performed from the console itself.
5 out of 5.0, Reviewed Jun 7, 2016
We had an immediate need for an endpoint backup solution based on a requirement passed down from our executive team. After reviewing the top players in this space and utilizing Gartner reports it was clear that Druva was the company we wanted to do business with. Druva InSync speaks for itself, we enjoy the peace of mind knowing our endpoint data is safe with minimal administrative overhead. Although our original use case for Druva included only endpoint backup we've since expanded into using InSync for governance/discovery as well as machine replacement and Windows 10 migration. Combining the cloud solution with onsite CloudCache allows us to quickly replace a customer's machine in a manner that is nearly seamless in the eyes of the customer. Druva InSync is a critical tool in our IT toolbox. After attending a Druva user conference last year it was clear to me that Druva as a company is different. They are focused on their customers and their customer's needs in a way that's rare in this industry. It's refreshing knowing that a software company stays so intune with their customer base.
Ease of use, peace of mind, low administrative overhead.
I have no complaints about Druva.
I'm not sure we would have done anything differently. I wish we would have found Druva sooner and I wish we would have implemented CloudCache earlier. Beyond that, we're happy with the product and our implementation.
5 out of 5.0, Reviewed Jun 7, 2016
Between the easy to use interfaces, both on the admin portal and the end user client, and the customer service with their outgoing support mentality; everything has been incredible to use and integrate.
Figure out how many users you will have on site vs. in the field (if any) as that will be a large determining factor in whether you want the Cloud Cache.
The Cloud Cache and/or the Administration Portal. The Cloud Cache makes everything local much faster, and the Administrator Portal is incredibly easy to use and provides quick at a glance information over the status of the entire system.
The inability to open a user’s backup image within the admin portal. You must restore the image/selected files to the user's machine instead. This is not terribly convenient for a terminated employee or for IT needing access to pull a specific file quickly.
I cannot think of anything they could have done differently with what my interaction included in terms of selling/implementing, but having the ability to open users’ backup images within the admin portal would be nice.
Integrate the on-premises Cloud Cache device immediately vs. waiting until later, as being able to backup local users to the Cloud Cache allows for much faster in-office backups/restorations vs. purely from the cloud.
As mentioned before, the ability to open user's images from the admin console is a much needed feature, but as a whole the entire system's performance and capabilities are fantastic.
As stated before, their service teams have been fantastic to work with and always quickly provide the needed information.
The installation of the endpoint client is incredibly simple, and the integration of Druva to our Active Directory domain allows for seamless user integration into the product.