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data-center-backup-and-recovery-software falconstor All Markets > Data Center Backup and Recovery Software

FalconStor

3.0 out of 5.0 (1 ratings)

Reviews Distribution

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We have aggregated ratings data on FalconStor but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Continuous Data Protector (CDP)

    Implementation was easy when working with Vendor, however product was over complicated.

    Overall Comment

    Was satisfied working with the vendor.

    What one piece of advice would you give other prospective customers?

    Refer to other companies for advice on the product.

    What do you like most about the product or service?

    The products ability to CDP.

    What do you dislike most about the product?

    Bloated and complicated.

    What one thing do you wish the vendor did differently?

    Nothing.

    If you could start over, what would your organization do differently?

    Further research of other products.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
5.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
3.0

Quality of technical support

(1)
3.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Development/Integration

Functional Assessment


Why did you purchase the software or service?

Create internal/operational efficiencies


What were the key factors that drove your decision?

Strong consulting partnership


In which region(s) did your deployment take place? Multiple responses allowed.

North America