5 out of 5.0, Reviewed Jul 29, 2016
Product works fast and reliably with any OS/HW you can think of and has a very fast and dedicated support.
Take your time understanding the internal structure; once you get that and the nomenclature, it's dead simple.
Once you have some understanding you can troubleshoot a lot yourself and implement it yourself!
New (vmware) features take quite a while to be implemented and getting kinks worked out.
Better UI (maybe Win32) and better wiki.
Take the SEP trainings beforehand and implement it alone with just the vendor helping.
Works with every system I can think of.
No software works perfectly; but at least here you get very fast and competent support via mail, telephone and remote. And if that's not enough, their software engineers will get you a patch asap.
5 out of 5.0, Reviewed Apr 18, 2016
The Backup Product SEP-Sesam meets our requirements in a perfect way. The vendor offers great support and help while planning and implementing the solution. We are using this backup solution over 10 years and there were never a situation where we were not able to restore needed data.
Great Service in native language (german). Direct communication with the company.
Check if SEP-Sesam works for your requirements and use it.
Native language support (german)