4.4 out of 5 (27 Ratings)
May 1, 2017
Product was easy to install and get running. Service team was very helpful answering general questions.
Apr 12, 2017
I have known about this product for a number of years, and I have seen it mature over that time - although it has always been a stellar product. The implementation of the VMware based UEBs is one of the most simplest process I have ever experienced. The seeding process has been a bit more difficult, mostly because of the hardware restrictions and outdated documentation.
Apr 5, 2017
Overall good experince so far. The onboarding team was not so great, but the support team is awsome. Any support issues or problems are resolved very quicky.
Apr 4, 2017
Solution is very easy and quick to implement, even with complex replication. Backup are reliable. Support is very good but not always as quick as expected. We expected a bit more retention but it's not an issue.
Mar 23, 2017
Since Unitrends has continually added features to their product and provides excellent support it is hard to find faults. Very rarely does the software need baby sitting or hand holding to do its job.
Mar 22, 2017
I have implemented this backup solution about 2 months ago and so far everything is working as expected. I am getting good reliable backups and have more control then I did when I was on Backup Exec 16. When I had a problem with the backup, in the beginning, i put a ticket into their support and they explained to me why I was getting some errors and ever since then I have bad no problems with it. It's pretty self-explanatory and they have a great video tutorial guide on how to perform all tasks needed. As well as offer a certification for their backup solution. They also have a great knowledge base as well and administration guides on whatever product you purchase.
Mar 16, 2017
Unitrends was a very easy architecture, did an excellent proof of concept, and was very easy to work with during the actual implementation.
Mar 14, 2017
My overall experience is very good. it's a very simple backup technology. the support works very well and 24 hours worldwide what is very important too. there are coming new features that will make of unit reads a leader for sure!
Mar 9, 2017
Unitrends has always been very responsive when I have needed support. They are always available to answer questions whether it be related to sales or support.
Mar 2, 2017
Implementation was straightforward and simple. I had some issues initially - primarily relative to our NAS targets. UniTrends could have pointed the finger and ceased to assist - but they didn't. They saw us through to the end.