Loading product reviews...
5.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on VMware but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Site Recovery Manager

    Automating Disaster Recovery.

    Overall Comment

    Delivered on promised functionality, reduced recovery of virtual servers from over 24 Hours to 2 hours.

    What one piece of advice would you give other prospective customers?

    Stay away from host based replication since VMware snapshots cause production outages.

    What do you like most about the product or service?

    Functionality and Integration.

    What do you dislike most about the product?

    Lack of Orchestration.

    If you could start over, what would your organization do differently?

    None.

    Service & support - overall comment

    N/A

    Integration & Deployment - Overall comment

    Had to work through some hurdles with EMC Recover Point.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

3 - 6 months (<6)


Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

What was the nature of your involvement?

Functional Assessment

Implementation, Maintenance or other IT support

Vendor Management

Vendor/Product Selection


Why did you purchase the software or service?

Create internal/operational efficiencies


What were the key factors that drove your decision?

Financial/organizational viability

Pre-existing relationships

Product roadmap and future vision

Strong consulting partnership

Strong customer focus


In which region(s) did your deployment take place? Multiple responses allowed.

North America