Loading product reviews...
4.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on ANSYS but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): ANSYS Fluent

    Ansys is best in class for CFD applications, but requires a firm hand in the relationship.

    Overall Comment

    Best in class product. High quality support. However expensive and also suffering from growth pain, so the executive commitment is sometimes low.

    What one piece of advice would you give other prospective customers?

    Make sure you have an executive alignment and commitment on common agenda and goals.

    What do you like most about the product or service?

    Very capable and high quality product, and very good quality on support.

    What do you dislike most about the product?

    The business model.

    What one thing do you wish the vendor did differently?

    Created a more flexible business model. The current business model is outdated, as it limits the hardware usage. It is an obsolete form of doing business and they stand to lose customers if they don't adapt.

    If you could start over, what would your organization do differently?

    Work more to have an executive alignment and commitment on common agenda and goals.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)


Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Was the support package worth it?


Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa