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data-center-infrastructure-management-tools ca-technologies All Markets > Data Center Infrastructure Management Tools

CA Technologies

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): CA DCIM

    DCIM Implementation

    Overall Comment

    Great visuals but a little difficult to complete daily activities such as adding hardware.

    What one piece of advice would you give other prospective customers?

    Be sure that you are not looking for a workflow tool.

    What do you like most about the product or service?

    Visual effects.

    What do you dislike most about the product?

    no workflow.

    What one thing do you wish the vendor did differently?

    Create the ability to use as a workflow for MAC work.

    If you could start over, what would your organization do differently?

    Evaluate more products.

    Service & support - overall comment

    Support is expensive.

    Integration & Deployment - Overall comment

    Much harder to implement than was lead to believe.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
3.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(1)
3.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
3.0

Was the support package worth it?

I'm unsure


Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0

Quality of peer user community

(1)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0

Reporting/Dashboards

(1)
4.0

Environmental monitoring

(1)
4.0

Power monitoring

(1)
4.0

Resource management

(1)
4.0

Visualization


Modeling/Simulation


Resource Management


Workflow management


Power Monitoring


Reporting/Dashboards


Environmental Monitoring


Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America


Why did you purchase Software?

Improve business process agility


What other vendors were considered?

FieldView Solutions


Which one of the following best describes your organization?


What was the nature of your involvement?

Data Center Manager

Vendor / Product Selection