Jun 16, 2016
They've provided outstanding support during requirement stage and assisting with in-house testing and implementation; Cormant’ leadership, development, and support team was and continues to be extremely professional and committed to customer satisfaction continue to be open and willing to assist with CS customization, to meet our business requirements.
Jun 16, 2016
Pros: Software is very flexible to create our data model. Pricing of software and maintenance are extremely reasonable. Company representatives are knowledgeable and easy to work with. Reports are easy to use. Vendor provides scripting services (for a fee). Patches now are released quarterly and updates are much easier to implement. Cons: Initial installation and subsequent upgrade to CS 7 was difficult. We have found bugs in every release of the software. Motorola barcode scanners are difficult to use. Default manufacturer templates were not up to our standard so we had to create all of our production hardware from scratch. Dashboards are difficult to use. Custom scripts from the vendor requirs multiple iterations. Most integrations with other applications require custom scripts.
Jun 8, 2016
Good customer support. Easy to use product.
Jun 6, 2016
Cormant’s understanding of our use case, which was slightly different from their existing customers. Flexibility of the overall system, allowing us to adopt and adjust it to our needs. Support by the vendor during implementation and user training.