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data-center-infrastructure-management-tools fieldview-solutions All Markets > Data Center Infrastructure Management Tools

FieldView Solutions

3.5 out of 5.0 (2 ratings)

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We have aggregated ratings data on FieldView Solutions but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): FieldView Platform

    Unique implementation takes advantage of flexibility.

    Overall Comment

    Implementations within our organization have always been difficult because of the unique nature of our business. The vendor has performed well at taking those unique requirements and guiding us in the implementation. The flexibility of the package allows for us to focus on our needs.

    What one piece of advice would you give other prospective customers?

    Test the environment with all potential systems to ensure setup will ease integration.

    What do you like most about the product or service?

    Customer support is always available and helpful.

    What do you dislike most about the product?

    Focus on the look and feel of the tool but less focus on maximizing features within the tool to provide more utility.

    What one thing do you wish the vendor did differently?

    Detailed documentation on features and capabilities as well as the limitations and requirements to optimize the performance of the system.

    If you could start over, what would your organization do differently?

    Understand more of the nuances of the system to make informed decisions on initial deployment. Remediation regarding infrastructure and setup take time and resources. Apply more dedicated resources to the management of the system and perform more thorough internal training.


  • 3 out of 5.0, Reviewed

    Product(s): PowerView

    Fear of the cloud and duplication of data

    Overall Comment

    Customers are concerned about the security making it difficult to gain buy in.

    What one piece of advice would you give other prospective customers?

    Planning should include preparing the end customer. Building trust prior to implementation time

    What do you like most about the product or service?

    product allows for the end customer to be less dependant on the IT department for reporting on their own data.

    What one thing do you wish the vendor did differently?

    na

    If you could start over, what would your organization do differently?

    providing more education of the cloud security to the end users.

    Integration & Deployment - Overall comment

    I was not part of the deployment


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(2)
3.5

Timely and complete response to product questions

(2)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
4.0

How long did your deployment take?

0 - 3 months (<3)

I don't know


Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(2)
3.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.0

Was the support package worth it?

Yes


Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
4.0

Quality of peer user community

(2)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.0

Reporting/Dashboards

(1)
4.0

Environmental monitoring

(1)
5.0

Power monitoring

(1)
5.0

Visualization

Planning in the future


How satisfied are you with the vendor’s DCIM tool’s ability to integrate with BMS tools?

(1)
4.0

Modeling/Simulation

Not offered


Resource Management

No plans


Workflow management

No plans


Power Monitoring

Using now


Reporting/Dashboards

Planning in the future


Environmental Monitoring

Using now


Section
1

Additional Context

In which region(s) did your deployment take place?

North America

Asia/Pacific


Why did you purchase Software?


What other vendors were considered?

Emerson Network Power

Nlyte Software

Panduit

Schneider Electric


Which one of the following best describes your organization?

We are a managed service provider


What was the nature of your involvement?

Application Lead

Decision Maker or Business Sponsor

Development / Integration

End User Support Manager

Facilities Manager

Functional Assessment

Implementation, Maintenance or other IT support

Technical Assessment

User Training

Vendor / Product Selection

Vendor Management