4.4 out of 5 (21 Ratings)
Mar 6, 2017
All my needs have been met. any issues that come up, they always help me the same day.
Feb 24, 2017
Overall the experience with Nlyte personnel and software has been above par and absolutely amazing. We have already gotten a great deal of use out of the software and the professional services were with us every step of the way in terms of install, setup, and configuration as well as troubleshooting issues after the fact. Nlyte has a great team of professionals and a great product that I would definitely recommend to any Datacenter as the premier DCIM tool.
Feb 15, 2017
During the implementation we felt that Nlyte could have provided better project management. At times it was unclear of due dates and project status. Integration into ServiceNow was a little more involved than expected but after it was setup it works well. Make sure a clear Statement of Work exists. There were a few times that we used that to keep Nlyte accountable to project tasks. After install we have been happy with the product. Nlyte support has been responsive to any issues that arise.
Jan 19, 2017
Terrible architecture and poor scalability.
Dec 9, 2016
The product needs a bit more flexibility in how it is configured and is probably a bit more complex in how it reflects hardware statuses. The vendor support also could be a bit more responsive as some requests for fixes/enhnacements will not be address until later in 2017.
Dec 5, 2016
Dec 5, 2016
Nlyte has been wonderful to work with. Their support staff is always supportive and responsive. Implementation has been smooth and we if run into bugs, their support staff is there to help find a solution. My only issue is with the limitation of BDM. BDM is used in excel, it would be nice to but able to use sort and filters in order to be able to do a true BULK data manuniulations/updates.
Nov 23, 2016
While very early on in the deployment process I/we have received great service from Nlyte.
Aug 23, 2016
We have been using the NLyte DCIM Suite for right around 5 years, and have had no issues. We mainly use the tool to track physical assets within our Data Centers, but Nlyte has the ability to much more such as predicting, power tracking, cooling, etc. The tool works perfectly for our needs and continues to improve with every update.
Aug 19, 2016
Always available to answer questions and or direct you to the personnel that can assist.