Dec 5, 2016
Cost point was reasonsable as comparwd to competitors, but support and innovation was slow.
Dec 9, 2015
In the beginning of the product purchase Rackwise was very attentive. As time went on I began to realize the support staff was not as helpful as they first appeared to be. Either the company is understaffed or overwhelmed, but we are not getting the support needed. The product itself is very fitting for our needs but does not grow with the needs of the market.