3 out of 5 (2 Ratings)

2 Verified Reviews

Rackwise DCiM X

Low cost, but company seems like it's dying

Cost point was reasonsable as comparwd to competitors, but support and innovation was slow.

Rackwise DCiM X

Specific DCIM focus on cabling infrastructure.

In the beginning of the product purchase Rackwise was very attentive. As time went on I began to realize the support staff was not as helpful as they first appeared to be. Either the company is understaffed or overwhelmed, but we are not getting the support needed. The product itself is very fitting for our needs but does not grow with the needs of the market.