Loading product reviews...
5.0 out of 5.0 (1 ratings)

Reviews Distribution

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
We don't have any qualitative reviews for this vendor yet


View other vendors in this market
We have aggregated ratings data on RFCode but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): RFCode Asset Management

    Implementation was easy, application was very intuitive.

    Overall Comment

    Technical representative was knowledgeable and responsive. Product worked as advertised.

    What one piece of advice would you give other prospective customers?

    Dedicate time for learning application. You will get out of the application what time you invest.

    What do you like most about the product or service?

    Application interface is great. Very accurate results.

    What one thing do you wish the vendor did differently?

    The return policy for bad sensors is immature. I wish they would send a new sensor when we called instead of having to ship our bad sensor back first.

    If you could start over, what would your organization do differently?

    Perhaps put the application on the DMZ so we could leverage the iOS application without logging onto the GRA net.

    Service & support - overall comment

    Return policy of sensors is not great.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
5.0

Ability to understand your organization's needs

(1)
5.0

Timely and complete response to product questions

(1)
5.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

6 - 9 months (<9)


Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
5.0

Was the support package worth it?


Quality of technical support

(1)
5.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
5.0
Section
1

Additional Context

In which region(s) did your deployment take place? Multiple responses allowed.

North America