4.1 out of 5 (13 Ratings)

12 Verified Reviews

StruxureWare for Data Centers

Needs better OEM support

Software portion was straight forward, but OEM support was poor

StruxureWare for Data Centers, Other...

Implementation was a struggle but Schneider work through it with us

It was ok

StruxureWare for Data Centers

Schneider work with you no matter how long it takes

The vendor was always willing to help. We had several delays and took over a year to implement. The vendor still worked with us just like the purchase had just been made.

StruxureWare for Data Centers

Awesome service

Timely and efficient

StruxureWare for Data Centers

A good product that with continued work and integration can be even more than we thought

The overall experience has been really good. It is a solution that does what we want it to and has the potential, with various integrations to do even more. Vendor support and coordination has been great.

StruxureWare for Data Centers

Product not so user friendly, Vendor is accomodating with bug fixes and updates.

Product not so user friendly, Vendor is accomidating with bug fixes and updates.

StruxureWare for Data Centers

Good to work with

they are great, customer support, up to date tech

StruxureWare for Data Centers

Easygoing installation and good integration support. Good at managing racks, whitespace.

3-D vision and CFD support are good. We could see power from rack-PDU. Work orders part is good. Change management is good. Capacity planning is good. Offering the best place for racks is good. The lab is useful. Integration with CMDB and Tivoli were completed. New requests in Maximo integration. Visual network cabling is missing. Custom reports are not easy. The dashboard is not good.

StruxureWare for Data Centers

Most comprehensive platform.

I believe that StruxureWare provides one of the most comprehensive platform in the DCIM field. The support and expertise from sales to implementation has been excellent. Support for the product has been easy and reliable to access. The system is easy to implement and leverage according to current maturity of our environment.

StruxureWare for Data Centers

DCIM Success depends on scoping the project right and Schneider delivered as promised.

We received very good support during implementation and the support quality is maintained post go-live as well. Schneider took lot of effort for BMS integration and delivered the final product beyond our expectations.