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data-center-networking brocade All Markets > Data Center Networking

Brocade

4.5 out of 5.0 (6 ratings)

Reviews Distribution

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We have aggregated ratings data on Brocade but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): VDX Switching Portfolio

    Brocade VDX implementation

    Overall Comment

    The vendor dedicated time to seeing the project completed.

    What one piece of advice would you give other prospective customers?

    Make sure your technical team is functional with the concepts of a fabric network prior to a decision.

    What do you like most about the product or service?

    The features of providing a switch fabric, which prevents outages.

    What do you dislike most about the product?

    The command set changed signifigantly from previous versions of the product.


  • 5 out of 5.0, Reviewed

    Product(s): VCS Fabric Architecture

    Flexible ADC (and WAF) supporting VMs on premise and in the cloud-licensed by throughput.

    Overall Comment

    A very flexible license model for virtual machines based on drawing down from a pool of GB/s throughput (in 1MB/s increments). Allows us to install many small ADC/WAF services in nonproduction, and larger throughput dedicated VMs for production. The hard yards are working through the internal support of the WAF function within our organisation. ADC was not a problem but not the same support team as the WAF side.

    What one piece of advice would you give other prospective customers?

    The ADC product is easily supported by the traditional load balancer/network team. Don't expect the same team to be able to support the WAF option (if you elect to license this service from Brocade). Much more a DevOps role - security and application focus.

    What do you like most about the product or service?

    Being a software product, not an appliance, allows the addition of ADC service to your cloud orchestration process - on and off premise.

    If you could start over, what would your organization do differently?

    Need to get the right champions to support the new word of VM based network appliances.

    Service & support - overall comment

    Answers took some to come at times


  • 4 out of 5.0, Reviewed

    Product(s): VCS Fabric Architecture, VDX Switching Portfolio

    plus and play reliability.

    Overall Comment

    Seamless integration with existing infrastructure.

    What one piece of advice would you give other prospective customers?

    plan carefully for the implementation and testing.

    What do you like most about the product or service?

    low administration required.

    What do you dislike most about the product?

    cost.

    What one thing do you wish the vendor did differently?

    more time for implementation.

    If you could start over, what would your organization do differently?

    nothing.

    1 of 1 peer(s) found this review helpful.


  • 5 out of 5.0, Reviewed

    Product(s): VDX Switching Portfolio

    Fire and forget storage connectivity for the business.

    Overall Comment

    The complete account management through the technical support for installation, configuration and turn up for production use... extremely reliable.

    What one piece of advice would you give other prospective customers?

    Ensure they truly have high data transfer requirements between servers and storage.

    What do you like most about the product or service?

    Everything... to start with they answer the technical support call with a person who understands English.

    What do you dislike most about the product?

    Not enough brand recognition, tough to explain to leadership who are on the Cisco band wagon.

    What one thing do you wish the vendor did differently?

    Lower the price.

    If you could start over, what would your organization do differently?

    No changes.

    Service & support - overall comment

    We never really call them, but when we do they truly listen and help.


  • 4 out of 5.0, Reviewed

    Product(s): VDX Switching Portfolio

    Impressive functionality, Challenging implementation.

    Overall Comment

    Vendor is outstanding but product implementation can be challenging.

    What one piece of advice would you give other prospective customers?

    Ensure that all 3 layers functionality and any special connectivity that will be deployed is fully tested.

    What do you like most about the product or service?

    Support is exceptional with both regional sales tech and centralized support going the extra mile.

    What do you dislike most about the product?

    Speed and performance.

    What one thing do you wish the vendor did differently?

    The vendor provided excellent support, but in non-standard deployments bugs that are identified can take a while to get resolved.

    If you could start over, what would your organization do differently?

    Fully test functionality in non production environment. Challenges arose swinging additional service to the cluster.


  • 4 out of 5.0, Reviewed

    Product(s): VDX Switching Portfolio

    Easy to set up.

    Overall Comment

    Meets our needs.

    What one piece of advice would you give other prospective customers?

    Plan plan and re-plan.

    What do you like most about the product or service?

    Uptime and easy upgrades.

    What do you dislike most about the product?

    Size.

    What one thing do you wish the vendor did differently?

    Education/Training.

    If you could start over, what would your organization do differently?

    Switch location and cable management.

    Product capabilities - overall comment

    Great uptime.

    Service & support - overall comment

    Support was very helpful.

    Integration & Deployment - Overall comment

    N/A


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(6)
4.5

Ability to understand your organization's needs

(6)
4.3

Timely and complete response to product questions

(6)
4.2

Pricing and contract flexibility (pricing and terms)

(6)
3.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(6)
4.3

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(6)
3.8

Ease of integration using standard APIs and tools

(4)
3.8

Quality and availability of end-user training

(6)
3.8

Ease of deployment

(6)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(6)
4.5

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(6)
4.2

Quality of technical support

(6)
4.5

Quality of peer user community

(4)
3.8
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(6)
4.5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Implementation, Maintenance or other IT support

Technical Assessment

Technical assessment

Analytics Team Leader

Development/Integration

End User Support Manager

Executive Sponsor

Functional Assessment

User Training

Vendor Management

Vendor/Product Selection


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Improve business process agility

Improve customer relations/service

Improve compliance and risk management

Reduce time to market

Other...


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Financial/organizational viability

Product functionality and performance

Product roadmap and future vision

Strong services expertise

Pre-existing relationships

Other...


In which region(s) did your deployment take place? Multiple responses allowed.

North America