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data-center-networking cisco All Markets > Data Center Networking

Cisco

4.3 out of 5.0 (3 ratings)

Reviews Distribution

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We have aggregated ratings data on Cisco but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Cisco ONE for Data Center Networking

    Great Vendor

    Overall Comment

    Their expertise

    What one piece of advice would you give other prospective customers?

    Trust cisco to make the right choices

    What do you like most about the product or service?

    Their knowledge

    What do you dislike most about the product?

    nothing

    What one thing do you wish the vendor did differently?

    nothing

    If you could start over, what would your organization do differently?

    nothing

    Service & support - overall comment

    very well done

    Integration & Deployment - Overall comment

    very well done


  • 4 out of 5.0, Reviewed

    Product(s): Cisco Nexus 9000 Series

    Vanilla 9k install in preparation for ACI deployment.

    Overall Comment

    It is not a complex install yet, but we are readying to possibly implemnt ACI later.


  • 4 out of 5.0, Reviewed

    Product(s): Cisco Application Centric Infrastructure (ACI)

    Strategic vision is well thought out.

    Overall Comment

    Still early to tell. Cisco has a compelling strategy for the data center that we are watching to see how it plays out with their early adopters.

    What one piece of advice would you give other prospective customers?

    Take your time in landing on a vendor for your organization. There are a lot of options in this space to consider which is the appropriate one for your organization.

    What do you like most about the product or service?

    Encompasses components of our data center and cloud strategies.

    What do you dislike most about the product?

    Enabling this vision, for our company, will require significant upgrades to the ecosystem.

    What one thing do you wish the vendor did differently?

    Quicker speed to market for emerging technologies.

    If you could start over, what would your organization do differently?

    Nothing as of yet as we are just beginning the process.

    Service & support - overall comment

    Cisco TAC is a very good solution for our organization.

    Integration & Deployment - Overall comment

    Haven't started as of now.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(3)
4.0

Ability to understand your organization's needs

(3)
4.3

Timely and complete response to product questions

(3)
4.3

Pricing and contract flexibility (pricing and terms)

(3)
4.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.5

How long did your deployment take?

3 - 6 months (<6)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
4.3

Ease of integration using standard APIs and tools

(3)
4.0

Quality and availability of end-user training

(3)
4.3

Ease of deployment

(3)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.3

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(3)
4.3

Quality of technical support

(3)
4.3

Quality of peer user community

(3)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.3
Section
1

Additional Context

What was the nature of your involvement?

Implementation, Maintenance or other IT support

Development/Integration

End User Support Manager

System Administrator

Technical Assessment

User Training

Vendor Management

Vendor/Product Selection


Why did you purchase the software or service?

Improve business process agility

Create internal/operational efficiencies

Improve customer relations/service

Cost management

Drive innovation

Drive revenue growth

Enhance decision making

Improve business process outcomes

Improve compliance and risk management

Improve supplier or partner relations

Reduce time to market


What were the key factors that drove your decision?

Pre-existing relationships

Product functionality and performance

Breadth of services

Product roadmap and future vision

Strong customer focus

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

North America