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data-center-networking extreme-networks All Markets > Data Center Networking

Extreme Networks

5.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on Extreme Networks but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): ExtremeSwitching, Other...

    Long time Extreme customer securing network while providing advanced capabilities.

    Overall Comment

    We are long time users of the Extreme technologies going back to Enterasys and Cabletron. We are very satisfied with the quality and capability of the products.


  • 5 out of 5.0, Reviewed

    Product(s): ExtremeControl, ExtremeManagement, ExtremeSwitching

    Extreme/EnterasysNetworks proves their product/support is superior in every way once again

    Overall Comment

    Extreme Networks went above and beyond to help with key design and implementation of critical systems. Product features and capability (Enterasys) put critical projects ahead of schedule and provided Network visibility.

    What one piece of advice would you give other prospective customers?

    Dont live in the past. Get the best Network hardware and management tools available aka Extreme/Enterasys. The Network visibility tools such as Purview are simply amazing. No other network brand can give you that.

    What do you like most about the product or service?

    Network Visibility and Management tools.

    What do you dislike most about the product?

    Extreme should Market their superior product a little better...be more agressive like other Legacy products out there.

    What one thing do you wish the vendor did differently?

    Market their products better. Maybe more hands on for potential customers living in the past...

    If you could start over, what would your organization do differently?

    Stay with Extreme Networks only. Dont waste time with other 'popular' Networking products. Purview,NAC, Netsight, OneView ....Extreme/Enterasys is the winner everytime. Other Networking products are way behind.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
5.0

Ability to understand your organization's needs

(2)
5.0

Timely and complete response to product questions

(2)
5.0

Pricing and contract flexibility (pricing and terms)

(2)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
5.0

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
5.0

Ease of integration using standard APIs and tools

(2)
5.0

Quality and availability of end-user training

(2)
5.0

Ease of deployment

(2)
5.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
5.0

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(2)
5.0

Quality of technical support

(2)
5.0

Quality of peer user community

(1)
5.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
5.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Executive Sponsor

Implementation, Maintenance or other IT support

System Administrator

Technical assessment

Vendor Management


Why did you purchase the software or service? Multiple responses allowed.

Cost management

Improve compliance & risk management

Create internal/operational efficiencies

Drive innovation

Drive revenue growth

Enhance decision making

Improve business process agility

Improve business process outcomes

Improve customer relations/service

Improve supplier or partner relationships

Reduce time to market


What were the key factors that drove your decision? Multiple responses allowed.

Breadth of services

Financial/organizational viability

Overall cost

Pre-existing relationships

Product functionality and performance

Product roadmap and future vision

Strong consulting partnership

Strong customer focus

Strong services expertise

Strong user community


In which region(s) did your deployment take place?

North America