5 out of 5.0, Reviewed Nov 30, 2016
Juniper is a professional vendor that provides reasonable priced solutions that fit our business cases, both presales and postsales support are great and definitely a trusted long term partner.
Select a vendor with professional advice, not those that only want to meet their sales target or those with ridiculous EOS policies and forced upgrade etc.
Professional support in both presales and postsales stages
5 out of 5.0, Reviewed Nov 29, 2016
We have had excellent experience working with Juniper Networks to redesign and deploy from the ground up across our infrastructure. Juniper's consistent user interface and feature rich offerings enabled easy and tailorable deployments.
I would advice current and prospective customers to utilize equipment trials and Juniper's knowledge base.
The Vendor's continuous support of the customer and desire to help the customer solve challneges.
The new pricing models where hardware, software and support for each are ala carte. In some ways for customization it makes sense. In other ways, I'd like to be able to buy a base product (hardware and software) and then upgrade or license as necessary. When one product becomes 4+ items on a punch list, large/diverse orders become challenging.
While the interface is consistent across their platforms, it would be useful for features across models within a product line. For instance in the EX2200 series, the 24 and 48 port versions report temperature and performance data easily through snmp but the 12 port 2200-C version does not.
Knowing what we've accomplished and the challenges along the way, I would have chosen to start earlier and be more aggressive with the adoption of new technology. We were , perhaps, more tentative than necessary.
5 out of 5.0, Reviewed Nov 25, 2016
Juniper was willing to work with me to come up with a POC that reflected our future production environment quite accurately, and were helpful addressing all concerns that arose throughout the process. When we went into production they also made sure to have a resource available in the event that issues arose.
Do not underestimate the amount of training you will need to provide when you introduce significant innovations in your networking technologies, make sure you understand your procedural workflows and make appropriate system modifications.
Our VXLAN implementation is sexy.
We started out with a remote POC that was not ideal for testing ZTP with, I would have begun the process with the gear shipped to my local lab.
We would not have tried so hard to make the Junos SPACE element manager fit our QFX deployment, as we were not satisfied with the network director.
5 out of 5.0, Reviewed Nov 23, 2016
Juniper has always been fantastic with us and delivered value-based solutions that help us grow
Thouroughly evaluate competitors and break out of comofort zones. Other solutions might surprise you when they're finally up and running.
Flexibility and ease of deployment. I love the fact that it's L2/L3 and feature rich. It can serve in multiple areas.
Poor online documentation and not as much 'forum' support out there as a popular competitor.
Nothing, they were great
Nothing, we arrived at the right solution for the right price
5 out of 5.0, Reviewed Nov 22, 2016
Juniper provided very rapid software fixes during the deployment, and we have been extremely stable since our deployment. Could not have been happier with the rapid updates and feature set that we got.
Make sure that you get everyone on your team trained with the equipment. Certified would be best. Don't assume that just because one of your engineers has gotten a certification on a different vendors platform that they will, or can, quickly configure a Juniper device. Juniper devices are so powerful and so customiazable that it can be a bit overwhelming for a person with 20 years of Cisco Only experiance.
#1 Commit Confirm. That is the single greatest invention ever. #2 The virtual chassis stacking. It is nice to be able to turn a revenue port into a VC port and not have to purchase some proprietary interface. #3 The ability to do an auto-image upgrade when adding a new switch. If the newest member is not at the correct version, it will be automatically upgraded or downgraded to the VC version. Makes deployment very rapid #4 The avility to pre-provision the VC members. So if you do a rolling deployment like we did, you can have all of the ports in the VC stack come up with the Interface numbers that you want when at the end of the deployment. You do not have to deploy in sequencial order.
That lack of Backpacks and Tshirts.
Unlike other vendors, Juniper did not give out all the free water bottles, tshirts, backpacks, ect. Jokingly, I say it would have been nice to not only get an awesome product, but maybe instead of just competing with straight up technology, you could add some backpacks for the engineers.
Spend a little more time getting all of the pieces in place, vs. the rolling deployment that we used. More of a hard cutover would probably have been less time consuming. We were probably a bit too causious. But hindsight is 20/20.
We are finding all the time just one more thing we can do with the Juniper Platform that we had not thought up.
I can't say enough about the support services at Juniper. Even when opening a ticket for something we just had a question on. We would get rapid responses, and always routed to someone that knew exactly what we needed. None of that 35 different levels of escalation. You call, you get the right person. Simple as that.
5 out of 5.0, Reviewed Nov 21, 2016
Juniper is a very powerfull vendor, working with OPEN protocols and RFC/IETF recomendations. Hardware is very robust.
Junos is a powerfull OS, but Network professionals have a strong resolve to accept due to Cisco's dominance
Quality, simplicity and robustness.
Juniper is not present in a media, and a lot of people never heard about it. The local vendor allways show us about all possibilities to solve owr issues.
I would have started earlier ... QFX changed my opnion about Juniper to better
4 out of 5.0, Reviewed Nov 18, 2016
The vendor is highly interested to gain market share in the Enterprise Business. We have been adopting MPLS EVPN as one of the first customers and experienced excellent support from the vendor during our testing and implementation phase. This assured the successful implementation and gives us confidence in regards to commitment. The Quality Assurance Processes for the SW release process has been adjusted now, after we at first experienced a lack of testing of enterprise specific setups which resulted in feature requests. Those Feature Requests have been delivered right on time before go life. Excellent! Now we look forward to see the vendor improving its documentation.
Ask the vendor for direct support as the features evolve rapidly and somehow the documentation has lack of information.
I love the extensive flexibility of the products because it ensures a diverse set of options in regards to protocols and design scenarios. JunOS is a very powerful Network Operating System. The easy integration in our system landscape allowed the native use of vendor agnostic zero touch provisioning without the need of additional tools the vendor offers itself. Upcoming new requirements like integration of VXLAN GW or integration and visibility in vROPs really helped being confident in having made a right decision. Last but not least the vendor offers a great Data plane support of EVPN when it comes to Data Center Fabrics or Data Center Interconnect Frameworks!
The Documentation sometimes ends when it starts becoming interesting.
Setting up extensive Documentation for Admin Guides for different use cases.
The early adoption of innovative technology is somehow risky but offers flexibility from the beginning. This is something we would consider in order to stretch the timeline for the introduction. But we have been lucky with the vendor anyway.
5 out of 5.0, Reviewed Nov 14, 2016
Efficient product line and knowledgeable support staff
Take the time to learn the product before making a hasty decision. If you don't learn the material it may be overwhelming at a first pass. Once the logic is understood its very organized as compared to other vendors.
Ease of use
First level support should be better educated.
Nothing. Proper training was completed prior to deployment decision.
5 out of 5.0, Reviewed Nov 11, 2016
The local team from an SE, account manager, and finance perspective have been fantastic to work with. And, of course, the gear just works.
Juniper just flat out works. I am a JunOS fanboy. Why would you otherwise pay more to get less?
I ran into an issue with Juniper SFPs inside a Juniper device... while a Cisco SFP worked. That is completely unacceptable. Keep improving on the QA side!
4 out of 5.0, Reviewed Jun 22, 2016
Vendor help was a plus.
Have an engineer be on site until all.
Easy to configure.
Honor their mistake and refund millions wasted.
We would have selected Cisco despite the price
we have equipment that failed that we could not get an RMA for because their CS lack of process. They wanted us to present copy of PO, contract while they have everything.
Deployment was easy.