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data-center-networking microsoft All Markets > Data Center Networking

Microsoft

4.0 out of 5.0 (4 ratings)

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We have aggregated ratings data on Microsoft but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Datacenter and Cloud Services

    It may be difficult for a large corporation to use existing standards in the Cloud.

    Overall Comment

    Struggle for a large corporation to adapt to a cloud platform that has less regulation.

    If you could start over, what would your organization do differently?

    Try to use the existing architecture of Azure rather than using existing standards and trying to adapt the technology.


  • 4 out of 5.0, Reviewed

    Product(s): Datacenter and Cloud Services,Other...

    SharePoint and Azure provide rapid evaluation sandbox, production front-end to data management.

    Overall Comment

    Vendor responsive and worked with excellent consultants.

    What one piece of advice would you give other prospective customers?

    Availability of skilled consultants with strong delivery complements the technology vendor and cloud strategy leading to a successful outcome.

    What do you like most about the product or service?

    Flexibility and power plus integrability with the bespoke internal solution have been created using out of the box components to speed development.

    What do you dislike most about the product?

    Issues integrating SharePoint BDC connectors with Oracle SOA Suite services.

    If you could start over, what would your organization do differently?

    Obtain access to Azure services earlier.


  • 4 out of 5.0, Reviewed

    Product(s): Datacenter and Cloud Services

    Deep capabilities are hidden behind an almost unusable interface

    Overall Comment

    The MS Azure/Office 365 product suite is both capable and amazingly extensible. Unfortunately, the Azure console is a hot mess from a usability standpoint. Service provisioning is done through different consoles with the worst user interfaces I've ever seen in a cloud product.

    What one piece of advice would you give other prospective customers?

    Train your staff, including IT Operations, Security, Devs. and Solution Architects in the differences between Cloud and on-prem services *before* you begin standing up anything beyond a tire-kicking/R&D environment.

    What do you like most about the product or service?

    Great integration with our existing Windows-centric environment while also providing deep support for emerging technologies.

    What do you dislike most about the product?

    The console. It's truly bad, ugly and messy.

    What one thing do you wish the vendor did differently?

    The console stinks. Fix it. The user interface makes the provisioning of services needlessly complex.

    If you could start over, what would your organization do differently?

    Add customer insights much earlier in the process.

    Service & support - overall comment

    Not perfect, but improving rapidly. Except for the console.

    Integration & Deployment - Overall comment

    Not perfect - we're still dealing with some compatibility issues between cloud and on-prem. services, but still very, very good.


  • 4 out of 5.0, Reviewed

    Product(s): Datacenter and Cloud Services

    Implementation was relatively straight forward.

    Overall Comment

    Satisfied with the product.

    What one piece of advice would you give other prospective customers?

    cloud is safer compared to onsite services.

    What do you like most about the product or service?

    ease of use and date protection.

    What do you dislike most about the product?

    happy with the service so not much to complain.

    What one thing do you wish the vendor did differently?

    create a training platform for small enterprises.

    If you could start over, what would your organization do differently?

    move all other services to SAS.

    Service & support - overall comment

    Satisfied with the use.

    Integration & Deployment - Overall comment

    very easy to integrate with other services in the organization.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
4.0

Ability to understand your organization's needs

(4)
4.3

Timely and complete response to product questions

(4)
4.3

Pricing and contract flexibility (pricing and terms)

(4)
3.3
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
3.8

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(4)
4.5

Ease of integration using standard APIs and tools

(4)
4.0

Quality and availability of end-user training

(4)
4.3

Ease of deployment

(4)
3.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(4)
4.0

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(4)
4.5

Quality of technical support

(4)
4.3

Quality of peer user community

(4)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.3
Section
1

Additional Context

What was the nature of your involvement?

Functional Assessment

Vendor/Product Selection

Executive Sponsor

Implementation, Maintenance or other IT support

System Administrator

Technical Assessment

User Training

Other...


Why did you purchase the software or service?

Create internal/operational efficiencies

Improve business process outcomes

Cost management

Drive innovation

Improve business process agility

Improve compliance and risk management

Improve customer relations/service

Reduce time to market


What were the key factors that drove your decision?

Product functionality and performance

Overall cost

Breadth of services

Financial/organizational viability

Product roadmap and future vision

Strong customer focus


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Asia/Pacific

Europe, Middle East and Africa