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data-center-networking vmware All Markets > Data Center Networking

VMware

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): NSX

    VMWare has given us additional avenues to meet our objectives.

    Overall Comment

    We are happy with what we have been able to achieve to date.

    What one piece of advice would you give other prospective customers?

    Get some in-house expertise before you start designing.

    What do you like most about the product or service?

    flexibility.

    If you could start over, what would your organization do differently?

    Spend more time with the initial design process.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
3.0

Ability to understand your organization's needs

(1)
3.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

How long did your deployment take?

12 months or more


Quality and availability of end-user training

(1)
4.0

Ease of deployment

(1)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(1)
4.0

Quality of technical support

(1)
4.0
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement?

Analytics Team Leader

Implementation, Maintenance or other IT support

System Administrator

Technical Assessment


Why did you purchase the software or service?

Cost management

Create internal/operational efficiencies

Improve business process agility

Improve compliance and risk management


What were the key factors that drove your decision?

Overall cost

Pre-existing relationships

Product functionality and performance


In which region(s) did your deployment take place? Multiple responses allowed.

North America