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4.0 out of 5.0 (6 ratings)

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We have aggregated ratings data on Cisco but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Data Virtualization Platform

    Vendor account team is excellent, technology should be implemented with a specific scope.

    Overall Comment

    The vendor support and partnership is great, but the product has not worked as expected, partly due to the way it was implemented. It should be implemented for specific use cases, but it was used for heavy payloads, all data integration and was doing a lot of schema on read and business logic in the programming.

    What do you like most about the product or service?

    Fast time to market for federating multiple sources.

    What do you dislike most about the product?

    SAP connectivity was not as easy as advertised. Had several implementation and configuration issues. Product seems more stable now, but it was not an easy implementation.

    Product capabilities - overall comment

    When used in the proper scope it is a great tool to have in data federation.


  • 4 out of 5.0, Reviewed

    Product(s): Cisco Information Server

    Implementation of the solution was straight forward.

    Overall Comment

    It was a pleasure to work with Cisco on this project. They made sure that the project was a success. They went above and beyond.

    What one piece of advice would you give other prospective customers?

    You need to have the buy-in from IT.

    What do you like most about the product or service?

    The support from the company and follow through is great.

    What do you dislike most about the product?

    The product gave us a virtual enterprise data warehouse immediately with the long built time.

    What one thing do you wish the vendor did differently?

    The knowledge transfer can be improved.

    If you could start over, what would your organization do differently?

    No, I would change if we had to do this process over.

    Integration & Deployment - Overall comment

    We had some issue with some of our legacy system integrating correctly with IBM AS/400


  • 5 out of 5.0, Reviewed

    Product(s): Cisco Integration Platform

    Nexus 7000

    Overall Comment

    Performance.

    What one piece of advice would you give other prospective customers?

    Single sups.

    What do you like most about the product or service?

    Capabilities.

    What do you dislike most about the product?

    Price.

    What one thing do you wish the vendor did differently?

    Cost.

    If you could start over, what would your organization do differently?

    Would do it the same.

    Product capabilities - overall comment

    high end.

    Service & support - overall comment

    Expensive.

    Integration & Deployment - Overall comment

    Standardized.


  • 5 out of 5.0, Reviewed

    Product(s): Cisco Information Server

    Cisco is a little costly but has good reliable products.

    Overall Comment

    Good support and service.

    What one piece of advice would you give other prospective customers?

    Compare but be sure to consider Cisco for life cycle support.

    What do you like most about the product or service?

    Not sure.

    What do you dislike most about the product?

    Not sure.

    What one thing do you wish the vendor did differently?

    Less expensive.

    If you could start over, what would your organization do differently?

    Nothing.

    Product capabilities - overall comment

    Met our needs.

    Service & support - overall comment

    Overall pretty good.

    Integration & Deployment - Overall comment

    It was good.


  • 3 out of 5.0, Reviewed

    Product(s): Cisco Integration Platform

    Keep an open mind about data integration solutions.

    Overall Comment

    Other options exist but not seriously considered.

    What one piece of advice would you give other prospective customers?

    Keep an open mind to new and emerging technologies, even when not thoroughly tested in your industry.

    What do you like most about the product or service?

    Internal familiarity.

    What do you dislike most about the product?

    One vendor solution.

    What one thing do you wish the vendor did differently?

    No comment.

    If you could start over, what would your organization do differently?

    Investigate options from more vendors without bias.

    Product capabilities - overall comment

    Product was adequate at time.

    Service & support - overall comment

    Some issues I'd rather not divulge

    Integration & Deployment - Overall comment

    Some knowledge transfer issues with vendor.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(5)
4.0

Ability to understand your organization's needs

(4)
4.3

Timely and complete response to product questions

(4)
4.3

Pricing and contract flexibility (pricing and terms)

(4)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(6)
4.0

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)

12 months or more


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
3.7

Ease of integration using standard APIs and tools

(5)
3.8

Quality and availability of end-user training

(5)
3.6

Ease of deployment

(4)
3.8
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(6)
4.2

Did you purchase a support package from the vendor?

Yes


Timeliness of vendor's response

(4)
4.0

Quality of technical support

(5)
4.2

Quality of peer user community

(5)
3.4
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(6)
4.2

Bulk/Batch Data Movement

(4)
4.3

Data Federation/Virtualization

(5)
4.4

Message-Oriented Movement

(4)
4.3

Data Replication & Synchronization

(4)
4.3
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Maintenance and Support

Vendor/Product Selection

Other...


Why did you purchase a Data Integration Toolset?

Create internal/operational efficiencies

Drive innovation

Enhance decision making

Improve business process outcomes

Improve compliance & risk management

Other...


What other vendors were considered?

Cisco

IBM

Informatica

Oracle

Other...


What were the key factors that drove your decision?

Strong services expertise

Pre-existing relationships

Product functionality and performance

Product roadmap and future vision

Breadth of services

Overall cost


Number of diverse data sources and targets?

10 to less than 50

50 to less than 100

1000+

Don't know or N/A


Number of diverse source operating platforms?

Less than 2

2 to less than 4

6 to less than 8

8+

Don't know or N/A


In which region(s) did your deployment take place?

North America