4.3 out of 5 (15 Ratings)
May 19, 2017
Vendor has helped on several technical and non-technical areas
Apr 19, 2017
Overall experience is good. The product works as advertised. We were using old version of DataStage and it has its limitations like debugging and needs local OS access for users who wants to use the tool. IBM support is not that quick when compare to other vendors.
Mar 28, 2017
As expected, IBM has extensive knowledge of the product and has provided a lot of assistance
Mar 21, 2017
Easy to put in production, easy to develop, good performance
Mar 20, 2017
IBM process is a bit tedious when we open new PMRs. On the other hand, sever 1 PMRs are addressed immediately. A couple of their "Fix-packs" have broken prior working functionality.
Mar 6, 2017
Upgrade from older versions to newer is very smooth, documentation on limitations would have helped better.
Mar 6, 2017
The tool does what it promises, although the advanced concepts of unstructured data are not well documented and not easy to use without significant investment from experts who already know the tool.
Jan 19, 2017
Satisfied with the support
Dec 23, 2016
IBM in general is very cautious in their product releases and are usually behind what the industry is offerring. Their breadth of offerrings is a positive factor as we don't end up paying for individual products once enterprise agreement is in place. Their product support system also helps us. Upgrades are a pain and very manual.
Dec 15, 2016
Adoption took a long time but was a worthwhile upgrade as the organization had the previous version