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Informatica

4.1 out of 5.0 (44 ratings)

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We have aggregated ratings data on Informatica but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Informatica PowerCenter

    Implementation is straight forward. Received good support from Informatica.

    Overall Comment

    We are replacing Abinitio with Informatica for ETL and other data services. The overall experience is good.


  • 5 out of 5.0, Reviewed

    Product(s): Informatica Cloud Data Integration

    Seamless Cloud Integration

    Overall Comment

    Informatica Cloud works great with SalesForce. The integration is seamless.

    What one piece of advice would you give other prospective customers?

    Informatica was the leader of cloud integration before cloud integration became a thing. They worked tirelessly with SalesForce to understand the data model and build a tight integration platform. They have done a great job to roll this out with other cloud partners.

    What do you like most about the product or service?

    Seamless integration.

    What do you dislike most about the product?

    Would like to see more functionality from the cloud service.


  • 4 out of 5.0, Reviewed

    Product(s): Informatica PowerCenter

    Implementation went well, however finding right resources was more difficult

    Overall Comment

    Overall product works very well. Implementation went as planned and within budget. It was not that easy to find the right expertise we ended up with CSI as our prime integrator

    What one piece of advice would you give other prospective customers?

    Carefully look at which modules you need.

    What do you like most about the product or service?

    We realized the implemantation as planned as the tool itself was easy to learn

    What do you dislike most about the product?

    n.a.

    What one thing do you wish the vendor did differently?

    n.a.

    If you could start over, what would your organization do differently?

    Start with a 3rd party supplier earlier to smooth out initial stage


  • 4 out of 5.0, Reviewed

    Product(s): Informatica Cloud Data Integration, Informatica Data Replication, Informatica Platform, Other...

    Informatica its a good start, but needs to strengthen its support

    Overall Comment

    The complete understanding of the product detailed techical abilities is still a work in process for the vendor with the sales team. I feel they mask or hide to much details during the sales process. Current documentation is still week on the ICRT side and training is an offering that is limited thru there University offering.

    What one piece of advice would you give other prospective customers?

    Vett out your systems to connect, and the get the vendor to validate what connectors are good with Real-Time vs Batch.

    What do you like most about the product or service?

    it's flexiblitiy to integrate systems,

    What do you dislike most about the product?

    the documentation around connectors for real-time and the lack of documentation around design and architecture for the product.

    What one thing do you wish the vendor did differently?

    better documentation around the training and handling the sales of connectors...

    If you could start over, what would your organization do differently?

    Nothing

    Service & support - overall comment

    They need to simply the support model to many ways to get support... and to many different team to talk too.


  • 3 out of 5.0, Reviewed

    Product(s): Informatica PowerCenter

    Very powerful tools. Consider creating internal team of experts. License cost grows fast.

    Overall Comment

    Very good products and high scalability. Met expectations on performance and capabilities to support all processes and complexity. Lack of experts directly from the vendor, need to find a key external company for implementations. License costs can increase significantly as you increase your footprint or need to add more computing power to the platform.

    What one piece of advice would you give other prospective customers?

    Review carfeully the hardware sizing and grow projections to know how license cost will grow in future years.

    What do you like most about the product or service?

    The capabiity to support very complex processes with very good performance.

    What one thing do you wish the vendor did differently?

    Advice on strategies to combine their platform with other existing in your company to leverage the product containing costs.

    If you could start over, what would your organization do differently?

    Use this tool to manage the most complex and demanding process and use a lower cost tool for those are are simpler to reduce license cost.

    Service & support - overall comment

    They lack of experts in Mexico


  • 5 out of 5.0, Reviewed

    Product(s): Informatica Platform, Informatica PowerCenter, Informatica PowerCenter Big Data Edition

    Big or small, no data is too much to handle with Informatica.

    Overall Comment

    We have been using Informatica for a number of years for our small internal data warehouse. In the past couple of years we have grown the use of Informatica exponentially. I've looked at some other vendors out of curiosity and always found Informatica is the best! From the developer tools to server administration I've been able to conquer any data with ease. The customer support for any issues I might encounter is exceptional. The information in the Knowledge Base can answer our questions 98% of the time without even opening a service ticket with support.

    Service & support - overall comment

    Support is exceptional and the breadth of information in the Knowledge Base alone is usually enough to solve most issues we might encounter


  • 5 out of 5.0, Reviewed

    Product(s): Informatica PowerCenter

    Installation & Development was real quick but job schedule feature can be further enhanced

    Overall Comment

    Glad you had a good experience. Would you please share what stood out? Informatica power center is prefect fit for all kinds of enterprise data integration needs. It caters to the dynamic requirement to build robust data warehouse environment. Its easy to setup and develop in any platform.

    What do you like most about the product or service?

    Product could integrate with thrid party messaging service like SOA Message queue .It can consume and process complex xml without any much additional efforts required during coding

    What do you dislike most about the product?

    It doesnt have direct integration capacity with Oracle Golden gate,unlike abinitio.

    Product capabilities - overall comment

    Glad you had a good experience. Would you please share what stood out? Product has multiple capabilties,as it could handle hetergenous sources and also high volume of data and yet provide significant improvement in performance

    Service & support - overall comment

    Glad you had a good experience. Would you please share what stood out? Informatica team provides prompt responses to our queries. Overall suport and service was good and ontime.

    Integration & Deployment - Overall comment

    Glad you had a good experience. Would you please share what stood out? There was seamless support provided by informatica team during integration and deployment phase.


  • 4 out of 5.0, Reviewed

    Product(s): Informatica Cloud Data Integration, Informatica Data Replication

    Easy to implement

    Overall Comment

    They were with us every step of the way. Providing us with guidance and recommendation. Since everything is being manage by them we are require to do less maintenance works which is awesome! One less thing to manage.

    What do you like most about the product or service?

    Cloud

    What do you dislike most about the product?

    Price...

    Product capabilities - overall comment

    If you don't have alot of staff at hand informatica will fill that hole for you in your ETL need. And any maninten need

    Service & support - overall comment

    Very Friendly and fast event at the Standard support features

    Integration & Deployment - Overall comment

    It took alittle while to get the hang of things but over all it was pretty stright forward


  • 5 out of 5.0, Reviewed

    Product(s): Informatica PowerCenter

    Informatica is a very stable and well-supported product.

    Overall Comment

    Informatica has been proven over the years to be a very stable and well-supported product. I have been involved with this product usage at several companies, and it has always delivered very well.

    Integration & Deployment - Overall comment

    Relatively easy implementation.


  • 4 out of 5.0, Reviewed

    Product(s): Informatica Platform, Other...

    Implementation was plug and play. There were some initial problems integrating with LDAP.

    Overall Comment

    The functionality of this MME to enabled use to create custom metadata models and the wide variety of provided models and connectors has enabled us to correlate our business glossaries with all of our systems. The biggest advantage has been bridging the gap between our structured and unstructured data. We've been able to correlate our structured to unstructured data by associating business terms to the structured data, those business terms to ontologies, and the ontologies used to mine the unstructured data.

    What one piece of advice would you give other prospective customers?

    You must have a great end story, one that people are willing to wait to see. It takes a lot of effort to see these types of initiatives, though! The vision needs to be established and championed until the necessary critical mass of MetaData has been achieved and the values become evident.

    What do you like most about the product or service?

    The customization of MetaData models is a great capability.

    What do you dislike most about the product?

    The user interface is not business user-friendly. It's more aimed at the tech user. Though the business glossary is easy for them to understand, it's best to have technical people involved when doing the associations of the glossary to the actual data elements.

    What one thing do you wish the vendor did differently?

    Nothing. We had the platform as part of an enterprise agreement. It was totally an internal effort.

    If you could start over, what would your organization do differently?

    The biggest hurdle with successfully implementing a MetaData solution has been winning the business's buy in on defining their glossaries and tieing those to the data structures and ontologies. There must be a bottom up (from the users) and top-down approach (from management) to make this happen. Until a critical mass of MetaData has been achieved, there's little value. The key is to keep the business and management aligned to see it through.

    Integration & Deployment - Overall comment

    Our existing expertise with the Informatica platform made deployment pretty easy.


Show More Reviews

Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(39)
4.1

Ability to understand your organization's needs

(32)
4.1

Timely and complete response to product questions

(35)
4.3

Pricing and contract flexibility (pricing and terms)

(34)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(43)
4.2

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)

3 - 6 months (<6)

9 - 12 months (<12)

I don't know

12 months or more


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(25)
3.5

Ease of integration using standard APIs and tools

(32)
4.0

Quality and availability of end-user training

(33)
3.8

Ease of deployment

(36)
3.8
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(43)
4.1

Did you purchase a support package from the vendor?

Yes

No


Timeliness of vendor's response

(34)
4.1

Quality of technical support

(33)
4.2

Quality of peer user community

(31)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(44)
4.3

Bulk/Batch Data Movement

(35)
4.5

Data Federation/Virtualization

(26)
3.9

Message-Oriented Movement

(25)
3.5

Data Replication & Synchronization

(30)
4.1
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Technical Assessment

Development/Integration

Vendor/Product Selection

Maintenance and Support

Rollout and Install

Functional Assessment

Vendor Management

User Training

Executive Sponsor

Other...


Why did you purchase a Data Integration Toolset?

Create internal/operational efficiencies

Improve business process agility

Reduce time to market

Improve business process outcomes

Improve compliance & risk management

Drive innovation

Cost management

Enhance decision making

Improve customer relations/service

Drive revenue growth

Improve supplier or partner relations

Other...


What other vendors were considered?

Microsoft

Oracle

IBM

Talend

SAP

SAS

Informatica

Information Builders

Syncsort

Actian

Attunity

Pentaho

Other...


What were the key factors that drove your decision?

Product functionality and performance

Product roadmap and future vision

Breadth of services

Pre-existing relationships

Strong services expertise

Overall cost

Strong customer focus

Strong user community

Strong consulting partnership

Financial/organizational viability

Other...


Number of diverse data sources and targets?

Less than 10

10 to less than 50

50 to less than 100

100 to less than 1000

1000+


Number of diverse source operating platforms?

Less than 2

2 to less than 4

4 to less than 6

6 to less than 8

8+

Don't know or N/A


In which region(s) did your deployment take place?

North America

Asia/Pacific

Europe, Middle East and Africa

EMEA

Latin America