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3.7 out of 5.0 (11 ratings)

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We have aggregated ratings data on Microsoft but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): SQL Server Integration Services

    Easy implementation and smooth roll out.

    Overall Comment

    We have implemented an enterprise-wide solution for jobs to integrated data across multiple platforms but mainly SQL Server databases. It was smooth and flawless and we were able to integrate the necessary security to make this an enterprise solution.

    What do you like most about the product or service?

    I like the fact that it is from Microsoft which we already have implemented many of their other products and it works seamlessly with SQL Server.

    What do you dislike most about the product?

    Nothing.

    Product capabilities - overall comment

    SSIS has been able to handle every data integration need that we have.

    Service & support - overall comment

    We implemented this all internally. So we didn't need to consult them, but in the past we've gotten excellent service and support from Microsoft.

    Integration & Deployment - Overall comment

    Excellent integration abilities and easy deployment.


  • 3 out of 5.0, Reviewed

    Product(s): SQL Server Integration Services

    Implementation was easy but could have been alot simpler.

    Overall Comment

    I believe there are still a few areas where Microsoft can work to improve the product. In particular the web service integration is very limited and requires extensive scripting to compensate for it.

    What one piece of advice would you give other prospective customers?

    Its a fairly simple tool to use but some relatively simple tasks may require more work than at first expected.

    What do you like most about the product or service?

    Fairly easy to use especially for simpler tasks.

    What do you dislike most about the product?

    Needs more transformations for web based tasks

    What one thing do you wish the vendor did differently?

    They should definitely put more work into web service implementations (handling complex data types, etc.)

    If you could start over, what would your organization do differently?

    We would still implement using this technology as the other alternatives which were explored were far more complex and required dedicated programming skills.

    Product capabilities - overall comment

    There are a few issues with web integration but can be overcome with scripting.

    Service & support - overall comment

    Our current contract allows us a minimum level service each year.

    Integration & Deployment - Overall comment

    Deployment was a breeze.


  • 3 out of 5.0, Reviewed

    Product(s): Other...

    Robust product and cheap but the development effort is high and developers are expensive and hard to find

    Overall Comment

    Microsoft didn't engage in a way that was satisfactory when we had questions and/or problems with the product.

    What one piece of advice would you give other prospective customers?

    Make sure you talk to other companies/people that are using this product and ask them how many people they have on staff to support it.

    What do you like most about the product or service?

    Price.

    What do you dislike most about the product?

    It is slowly loosing market share and therefore is harder and harder to find resources.

    What one thing do you wish the vendor did differently?

    Had experts on their staff to assist rather than depending on 3rd party vendors.

    If you could start over, what would your organization do differently?

    We would do a better job at a software selection process to find a product that fits our needs better and doesn't require so much development effort.

    Product capabilities - overall comment

    Capabilities met our needs but hard to determine if they will be able to keep up with the market

    Service & support - overall comment

    We had an incident opened with MS on a problem we were having connecting to the AS/400. It required MS to develop a fix. When they were in the process of developing that fix, we were not kept in the loop. When it finally was created and given to us, it didn't resolve our issue.

    Integration & Deployment - Overall comment

    Setup and deployment took a long time because it was so new. Even MS didn't have full documentation on how to setup a high availability environment, we had to figure out most of it.


  • 4 out of 5.0, Reviewed

    Product(s): SQL Server Integration Services

    Excellent Product

    Overall Comment

    We were pleased with the outcome

    What do you like most about the product or service?

    It just works

    If you could start over, what would your organization do differently?

    No changes


  • 3 out of 5.0, Reviewed

    Product(s): SQL Server Integration Services

    It is reliable and trusted across

    Overall Comment

    Good tracking capabilities and data processing.

    If you could start over, what would your organization do differently?

    Look more on complexity.

    Product capabilities - overall comment

    Good integration tool.

    Integration & Deployment - Overall comment

    Was effective as integration and reliability.


  • 3 out of 5.0, Reviewed

    Product(s): SQL Server Integration Services

    SSIS as integration tool

    Overall Comment

    It's a cost effective tool.

    Product capabilities - overall comment

    Needs improvement.

    Service & support - overall comment

    Good support and service.

    Integration & Deployment - Overall comment

    It's not the best of the products but gets work done.


  • 4 out of 5.0, Reviewed

    Product(s): SQL Server Integration Services

    SSIS is a great introduction to data integration that makes perfect sense for SQL Server environments.

    Overall Comment

    Microsoft SQL Server Integration Services is a great fit for our SQL Server environment. The product has come a long way from the version in 2005. The logging and deployment is much better. There is still a learning curve with integration developers who are used to creating manual batch, BCP, and SQL Scripts.

    What one piece of advice would you give other prospective customers?

    Look for an integration framework that can make the adoption of any tool a little less daunting.

    What do you like most about the product or service?

    The cost is bundled with the DBMS.

    What do you dislike most about the product?

    It requires developers. This is not an end user tool.

    If you could start over, what would your organization do differently?

    Start with more executive sponsorship. Get developer training faster.

    Product capabilities - overall comment

    This does everything we need it to do for now. It's a good entry to integration tools.

    Integration & Deployment - Overall comment

    Hosting packages inside SQL helps speed deployment.


  • 4 out of 5.0, Reviewed

    Product(s): SQL Server Integration Services

    Poormans Data Integration

    Overall Comment

    Overall our experience with Microsoft has been good but they do have a tendency to shift focus frequently and unexpectedly.

    What one piece of advice would you give other prospective customers?

    Work closely with your TAM to get the resources you need to architect the system for growth.

    What do you like most about the product or service?

    Cost is a huge factor for us, resources are plentiful and relatively inexpensive.

    What do you dislike most about the product?

    Licensing model and ease of use can be issues.

    What one thing do you wish the vendor did differently?

    Clarify their licensing model. There are too many options.

    If you could start over, what would your organization do differently?

    We would probably pay closer attention to the scalability of the solution. We painted ourselves into a bit of a corner with the sizing of our equipment.

    Service & support - overall comment

    MS support is not the best I have seen, but we have rare occasion to use it.

    Integration & Deployment - Overall comment

    Planning is key, particularly for scalability and growth.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(7)
3.9

Ability to understand your organization's needs

(5)
3.6

Timely and complete response to product questions

(6)
3.7

Pricing and contract flexibility (pricing and terms)

(6)
3.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(11)
4.0

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(7)
3.6

Ease of integration using standard APIs and tools

(6)
4.0

Quality and availability of end-user training

(8)
3.6

Ease of deployment

(9)
4.1
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(8)
3.8

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(6)
3.3

Quality of technical support

(6)
3.3

Quality of peer user community

(9)
3.9
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(11)
4.0

Bulk/Batch Data Movement

(9)
4.0

Data Federation/Virtualization

(8)
3.6

Message-Oriented Movement

(6)
3.5

Data Replication & Synchronization

(9)
4.1
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Development/Integration

Maintenance and Support

Rollout and Install

Vendor/Product Selection

Technical Assessment

Executive Sponsor

Functional Assessment

User Training

Vendor Management


Why did you purchase a Data Integration Toolset?

Create internal/operational efficiencies

Improve business process agility

Improve business process outcomes

Drive innovation

Enhance decision making

Cost management

Improve compliance & risk management

Improve supplier or partner relations


What other vendors were considered? Multiple responses allowed.

Oracle

Informatica

Microsoft

SAS

IBM

Information Builders

SAP

Other...


What were the key factors that drove your decision?

Overall cost

Pre-existing relationships

Strong user community

Product functionality and performance

Product roadmap and future vision

Strong services expertise

Breadth of services

Financial/organizational viability

Strong consulting partnership


Number of diverse data sources and targets?

Less than 10

10 to less than 50

50 to less than 100

1000+


Number of diverse source operating platforms?

Less than 2

2 to less than 4

4 to less than 6


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Latin America