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3.7 out of 5.0 (3 ratings)

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We have aggregated ratings data on Oracle but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 3 out of 5.0, Reviewed

    Product(s): Oracle GoldenGate

    proven technology

    Overall Comment

    satisfied with product

    What do you like most about the product or service?

    robustness and breadth of functionality

    What do you dislike most about the product?

    nothing to dislike

    What one thing do you wish the vendor did differently?

    better support during evaluation

    If you could start over, what would your organization do differently?

    negotiate price down

    Product capabilities - overall comment

    meets our needs


  • 4 out of 5.0, Reviewed

    Product(s): Oracle Data Integrator (ODI)

    The product worked as advertised.

    Overall Comment

    The product worked as advertised.

    What one piece of advice would you give other prospective customers?

    Take the time to plan the architecture and ensure that you have gathered all of your requirements ahead of deployment.

    What do you like most about the product or service?

    Scalability and ease of learning/use.

    What do you dislike most about the product?

    Licensing.

    What one thing do you wish the vendor did differently?

    Licensing.

    If you could start over, what would your organization do differently?

    More time in development with the implementation team conducting testing and evaluation.

    Product capabilities - overall comment

    Provided everything that our team required.

    Service & support - overall comment

    Support cases were easy to open, at times we had to work with engineers in vastly different time zones. Otherwise responsive and helpful.

    Integration & Deployment - Overall comment

    Deployment was straightforward and support was easy to contact.


  • 4 out of 5.0, Reviewed

    Product(s): Oracle Data Service Integrator

    Overall pretty good, no major issues

    Overall Comment

    Overall pretty good, no major issues

    What one piece of advice would you give other prospective customers?

    Get buy in from the business units

    What do you dislike most about the product?

    It is expensive

    If you could start over, what would your organization do differently?

    Get better buy in from the business units


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(2)
4.0

Ability to understand your organization's needs

(3)
4.0

Timely and complete response to product questions

(3)
3.7

Pricing and contract flexibility (pricing and terms)

(3)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(3)
4.3

How long did your deployment take?

6 - 9 months (<9)

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(3)
4.3

Quality and availability of end-user training

(3)
4.3

Ease of deployment

(3)
4.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(3)
4.3

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(3)
4.0

Quality of technical support

(3)
4.0

Quality of peer user community

(3)
4.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(3)
4.3

Bulk/Batch Data Movement

(2)
4.5

Data Federation/Virtualization

(2)
4.0

Message-Oriented Movement

(1)
5.0

Data Replication & Synchronization

(1)
5.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Vendor/Product Selection

Development/Integration

Executive Sponsor

Maintenance and Support

Rollout and Install


Why did you purchase a Data Integration Toolset?

Create internal/operational efficiencies

Improve business process outcomes

Drive innovation

Enhance decision making

Improve business process agility


What other vendors were considered? Multiple responses allowed.

IBM

Informatica

SAS

Syncsort


What were the key factors that drove your decision?

Product functionality and performance

Breadth of services

Overall cost

Pre-existing relationships

Strong services expertise


Number of diverse data sources and targets?

Less than 10

10 to less than 50


Number of diverse source operating platforms?

Less than 2

2 to less than 4


In which region(s) did your deployment take place? Multiple responses allowed.

North America