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2.0 out of 5.0 (1 ratings)

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  • 2 out of 5.0, Reviewed

    Product(s): Data Management Platform

    Through implementation

    Overall Comment

    Product not as good as promised.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
2.0

Ability to understand your organization's needs

(1)
2.0

Timely and complete response to product questions

(1)
2.0

Pricing and contract flexibility (pricing and terms)

(1)
2.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
3.0

How long did your deployment take?

9 - 12 months (<12)


Ease of integration using standard APIs and tools

(1)
2.0

Quality and availability of end-user training

(1)
5.0

Ease of deployment

(1)
2.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
2.0

Did you purchase a support package from the vendor?


Section
1

Product Capabilities

Overall rating of product capabilities

(1)
3.0
Section
1

Additional Context

What was the nature of your involvement?

Executive Sponsor


Why did you purchase a Data Integration Toolset?

Improve compliance & risk management

Improve customer relations/service


What other vendors were considered?

Informatica

Oracle


What were the key factors that drove your decision?

Product functionality and performance


Number of diverse data sources and targets?

Less than 10


Number of diverse source operating platforms?

Less than 2


In which region(s) did your deployment take place? Multiple responses allowed.

Europe, Middle East and Africa