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4.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on Syncsort but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): DMX, DMXh

    Syncsort: Great product, competitive cost, lots of workarounds!

    Overall Comment

    Excellent customer support < innovative workarounds

    What one piece of advice would you give other prospective customers?

    Good product from TCO perspective.

    What do you like most about the product or service?

    Seamless integration with Hadoop and non-hadoop platforms in new version.

    What do you dislike most about the product?

    Too many work around solutions to achieve a goal.

    What one thing do you wish the vendor did differently?

    More built-in functionality and less workarounds.

    If you could start over, what would your organization do differently?

    Evaluate built_in components of the product more thoroughly.

    Product capabilities - overall comment

    Hadoop and non_hadoop support

    Service & support - overall comment

    Accessible support

    Integration & Deployment - Overall comment

    Missing some drivers


  • 4 out of 5.0, Reviewed

    Product(s): DMX,DMX-h

    Great, inexpensive tool if you like to begin your journey with Hadoop and GUI based tools. Tool still requires you to understand MR paradigm

    Overall Comment

    Product lacks in re-usability / user productivity when compared with competitive products. However company's PMG is very willing to go extra miles to provide functionalities we need.

    What one piece of advice would you give other prospective customers?

    Execute PoC with relevant use cases with your team who'd be using the tool. It may take longer but it would be extremely useful during adoption of the tool.

    What do you like most about the product or service?

    Light foot print, very performant. Simple architecture.

    What do you dislike most about the product?

    Reusability.

    What one thing do you wish the vendor did differently?

    Implemented more reusable components out of the box.

    If you could start over, what would your organization do differently?

    Would define and execute more elaborate PoC with internal teams rather than have done by vendor's PS.

    Product capabilities - overall comment

    Not a mature ETL platform compared to Informatica or Ab-initio.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(2)
3.5

Timely and complete response to product questions

(2)
5.0

Pricing and contract flexibility (pricing and terms)

(2)
4.5
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
3.5

How long did your deployment take?

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
4.0

Ease of integration using standard APIs and tools

(2)
3.0

Quality and availability of end-user training

(2)
4.0

Ease of deployment

(2)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.0

Did you purchase a support package from vendor?

Yes


Timeliness of vendor's response

(2)
4.5

Quality of technical support

(2)
4.5

Quality of peer user community

(2)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
3.5

Bulk/Batch Data Movement

(2)
4.0

Data Replication & Synchronization

(1)
4.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Rollout and Install

Technical Assessment

Vendor Management

Vendor/Product Selection


Why did you purchase a Data Integration Toolset?

Cost management

Create internal/operational efficiencies

Reduce time to market


What other vendors were considered? Multiple responses allowed.

Informatica

Talend


What were the key factors that drove your decision?

Overall cost

Product functionality and performance

Product roadmap and future vision

Other...


Number of diverse data sources and targets?

Less than 10

10 to less than 50


Number of diverse source operating platforms?

2 to less than 4

6 to less than 8


In which region(s) did your deployment take place? Multiple responses allowed.