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4.1 out of 5.0 (8 ratings)

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We have aggregated ratings data on TIBCO Software but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Spotfire

    Speed to insight and action

    Overall Comment

    Professional and flexible, takes care of there customers. They are very techinically skilled and has had speedy answers to every technical question.

    What one piece of advice would you give other prospective customers?

    World class product, the power is fantastic.

    What do you like most about the product or service?

    The in-db-query and the flexibility and seed of app-development.

    What do you dislike most about the product?

    The license model is not up-to-date with needs in the digitized society, feature-wise it is awsome, but license model restricts its deployment rate. The scalability of the publication of apps to external organisations and customers, is rather painfull exercise to do it correctly. The microsoft based platform makes it a very odd and poorly fitting component in a truely horizontal cloud based real-time big data plattform. It becomes very obvious that the backend architectural dependenices and licence model is its weakness. Not from a performance perspective but from a CI-deployment and maintenance perspective.

    What one thing do you wish the vendor did differently?

    Better support for NoSQL. More flexible business model.

    If you could start over, what would your organization do differently?

    Separate technologies for external and internal access.


  • 4 out of 5.0, Reviewed

    Product(s): Spotfire

    Easy to use visual and statistical analysis ecosystem.

    Overall Comment

    Spotfire is a complete analytics ecosystem. Many tools have limitations where once the boundaries of the bulit in features can not meet the business requirements, an additional external tool is required. With Spotfire, there are many ways to extend the system to meet all the requirement from both the business and engineering users.

    What one piece of advice would you give other prospective customers?

    Build internal compenents to extend the system. This can be done without excessive skill levels.

    What do you like most about the product or service?

    Extremely easy to integrate R statistics using the TERR engine to deploy advanced statistics in an easy to understand end user guide.

    What do you dislike most about the product?

    API documentation does not contain example code.

    What one thing do you wish the vendor did differently?

    Greater feature demonstration on version upgrades.

    If you could start over, what would your organization do differently?

    Deeper training at product introduction across more groups including business and finance. The original target group was engineering and the value was not quickly realized across different groups such as finance.


  • 3 out of 5.0, Reviewed

    Product(s): Spotfire

    Good product for our needs.

    Overall Comment

    Very flexible and allows us to be creative on our apporach. Difficult to find peer or parallel technical information.

    What one piece of advice would you give other prospective customers?

    none.

    What do you like most about the product or service?

    flexible.

    What do you dislike most about the product?

    it is not the most popular tool used across the Healthcare space.

    What one thing do you wish the vendor did differently?

    better support and tehnical feedback.

    If you could start over, what would your organization do differently?

    nothing at this time.

    Service & support - overall comment

    not very complete


  • 4 out of 5.0, Reviewed

    Product(s): Spotfire

    Very good implementation, for complex data manipulation.

    Overall Comment

    Tibco has a very professional presence in my country, which made easy the relationship with the vendor

    What one piece of advice would you give other prospective customers?

    Consider this tool. It has a very intuitive way of working, being able to source various different data sources.

    What do you like most about the product or service?

    The strong adaptability to a different data sources, and the capability to perform complex data analysis processes.

    Product capabilities - overall comment

    It is product that meets all our needs, mainly on data transformation and analysis

    Service & support - overall comment

    Very good service, with great support both online and on site.

    Integration & Deployment - Overall comment

    The integration with existing tools was great.


  • 5 out of 5.0, Reviewed

    Product(s): Spotfire

    Excellent business analytics tool for fast and easy big and small data visualization.

    Overall Comment

    The Tibco team has been very supporting along the whole path of licensing, implementation and training. They are always available for support and training.

    What one piece of advice would you give other prospective customers?

    Spend some time looking at the tools, many tools have the same baseline capabilities, document and understand your use cases to help make tool selection easier.

    What do you like most about the product or service?

    Ease of use, speed, output possibilities.

    What do you dislike most about the product?

    Really none but did find one complicated chart that could not be produced directly in Spotfire.

    What one thing do you wish the vendor did differently?

    Could have improved the clarity on how easily scalable their solution is for global enterprises.

    If you could start over, what would your organization do differently?

    Spend more time educating our IT team about the benefits of business analytics tools in advance of the implementation.

    Product capabilities - overall comment

    Fast and easy to use, powerful analytics and charting capabilites.

    Integration & Deployment - Overall comment

    Some deployment is still pending but to date everything has gone very well with Tibco.


  • 5 out of 5.0, Reviewed

    Product(s): Spotfire

    implementation is easy and you can go from an initiated to an advanced level with tool.

    Overall Comment

    The product functionality, ease of use and performance is great.

    What one piece of advice would you give other prospective customers?

    Try it, not only for the IT Team as this is tool for everyone in the organization.

    What do you like most about the product or service?

    The easy of use and the well articulated concepts, data visualization and analysis made easy.

    What do you dislike most about the product?

    Compared with Microsoft BI the "storyboards" need to be improved.

    What one thing do you wish the vendor did differently?

    The advanced trainining is for the complete suite, and if you are with the desktop tool you can not.

    If you could start over, what would your organization do differently?

    Need to think before in the metrics we want to put on place.


  • 4 out of 5.0, Reviewed

    Product(s): Spotfire

    We selected Tibco because our scientists were already using the product in their business unit.

    Overall Comment

    Business was already using the product.

    What one piece of advice would you give other prospective customers?

    Start with baby steps and then go big.

    What do you like most about the product or service?

    Robustness and sophistication.

    What do you dislike most about the product?

    Learning curve.

    What one thing do you wish the vendor did differently?

    I was not involved in installation process.

    If you could start over, what would your organization do differently?

    Upgrade to latest version.

    Service & support - overall comment

    Good support.

    Integration & Deployment - Overall comment

    I was not part of deployment team.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(8)
4.1

Ability to understand your organization's needs

(8)
4.0

Timely and complete response to product questions

(7)
4.3

Pricing and contract flexibility (pricing and terms)

(7)
3.9
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(7)
4.1

How long did your deployment take?

0 - 3 months (<3)

3 - 6 months (<6)

6 - 9 months (<9)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(5)
3.8

Ease of integration using standard APIs and tools

(6)
3.5

Quality and availability of end-user training

(7)
4.4

Ease of deployment

(6)
4.2
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(8)
4.3

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(8)
4.5

Quality of technical support

(8)
4.3

Quality of peer user community

(8)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(8)
4.9

Bulk/Batch Data Movement

(4)
4.3

Data Federation/Virtualization

(5)
4.2

Message-Oriented Movement

(4)
4.0

Data Replication & Synchronization

(5)
4.2
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Development/Integration

Application Lead

Maintenance and Support

Technical Assessment

User Training

Vendor/Product Selection

Functional Assessment

Rollout and Install

Vendor Management


Why did you purchase a Data Integration Toolset?

Create internal/operational efficiencies

Improve business process agility

Cost management

Drive innovation

Drive revenue growth

Improve customer relations/service

Reduce time to market

Enhance decision making

Improve business process outcomes

Improve compliance & risk management


What other vendors were considered? Multiple responses allowed.

SAS

Microsoft

SAP

Cisco

IBM

Other...


What were the key factors that drove your decision?

Product functionality and performance

Strong customer focus

Overall cost

Pre-existing relationships

Financial/organizational viability

Product roadmap and future vision

Strong consulting partnership

Strong services expertise

Strong user community


Number of diverse data sources and targets?

Less than 10

10 to less than 50

50 to less than 100

100 to less than 1000


Number of diverse source operating platforms?

Less than 2

2 to less than 4

4 to less than 6

8+


In which region(s) did your deployment take place? Multiple responses allowed.

North America

EMEA

APAC