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data-masking-technology informatica All Markets > Data Masking Technology

Informatica

4.5 out of 5.0 (4 ratings)

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We have aggregated ratings data on Informatica but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 5 out of 5.0, Reviewed

    Product(s): Secure@Source

    ITRS Geneos Review

    Overall Comment

    Excellent professional services support. Makes you exceed set expectations in terms of monitoring coverage. Easy usability of the tool by IT Operations and tool admin.

    What one piece of advice would you give other prospective customers?

    This tool is a must-have for IT Operations personnel.

    What do you like most about the product or service?

    Presentation of facts about the tool. Sign-offs at each stage to manage customer expectations.

    What do you dislike most about the product?

    None.

    What one thing do you wish the vendor did differently?

    None.

    If you could start over, what would your organization do differently?

    Could have implemented it earlier.

    Service & support - overall comment

    N/A


  • 5 out of 5.0, Reviewed

    Product(s): Secure@Source

    Secure@Source - Found my Critical Assets

    Overall Comment

    They did what they said they could do. The company is very responsive to enhancements and issues.

    What one piece of advice would you give other prospective customers?

    Understand what you are looking for and where you need to look. Do a full POC so you can understand how the software works.

    What do you like most about the product or service?

    The flexibility and accuracy.

    What do you dislike most about the product?

    The risk score calculations.

    If you could start over, what would your organization do differently?

    Used this software sooner.

    Service & support - overall comment

    N/A


  • 5 out of 5.0, Reviewed

    Product(s): Informatica Persistent Data Masking

    Implementation was easy but we did have to write a lot of internal tooling to scale

    Overall Comment

    We have maintained a very close working relationship with the vendor and have had a bi-directional relationship, where our feedback has been taken into account into future roadmaps.

    What one piece of advice would you give other prospective customers?

    Become very knowledgeable about the product before implementing it, there is a learning curve and it takes a little time to become an expert. Learning the idiosyncrasies and capabilities of the product before deciding on how to go about it, actually implementing it will go a long way in doing it successfully.

    What do you like most about the product or service?

    The breadth and capabilities of the offering, it is a very feature rich and performant product.

    What do you dislike most about the product?

    It does take some time to learn the product and become an expert so better tutorials and documentation would help.

    What one thing do you wish the vendor did differently?

    None

    If you could start over, what would your organization do differently?

    Put more emphasis on discovery and profiling up front.


  • 3 out of 5.0, Reviewed

    Product(s): Informatica Persistent Data Masking

    Product does not appear to be mature enough for a 9.7 version.

    Overall Comment

    Neutral.. because the vendor was responsive but product quality left much to be desired.

    What one piece of advice would you give other prospective customers?

    Look for reference implementation closely. Have a strategy for implementation.. where do you start in a complex integrated environment? Go for the primary systems of record so that the masked data flows into the downstream systems this reducing.

    What do you like most about the product or service?

    Consistent with the tool set Informatica ETL that we have been using for our Datawarehouse implementation

    What do you dislike most about the product?

    Could not handle EBCDIC data very common in mainframe legacy application. Product had glaring bugs like not recognizing email fields and truncating. Required us to have either workarounds or upgrade thus slowing the project.

    What one thing do you wish the vendor did differently?

    Provide bug fixes than asking us to upgrade the system to the next verson or put a work around until they got their act together.

    If you could start over, what would your organization do differently?

    Look for reference implementation closely.

    Service & support - overall comment

    The vendor was responsive although the quality of the product left room for improvement

    Integration & Deployment - Overall comment

    The vendor provided installation and product support. The integration was done by a 3rd party


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(4)
4.8

Ability to understand your organization's needs

(4)
4.8

Timely and complete response to product questions

(4)
4.8

Pricing and contract flexibility (pricing and terms)

(4)
4.8
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(4)
4.8

How long did your deployment take?

0 - 3 months (<3)

6 - 9 months (<9)

9 - 12 months (<12)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(3)
4.0

Ease of integration using standard APIs and tools

(4)
4.5

Quality and availability of end-user training

(4)
4.5

Ease of deployment

(4)
4.3
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(4)
4.5

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(4)
4.8

Was the support package worth it?

Yes


Quality of technical support

(3)
4.7

Quality of peer user community

(4)
4.3
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(4)
4.8

Static Data Masking

(1)
5.0

Breadth of Platform support

(1)
4.0

Performance and Scalability

(1)
4.0

Sensitive Data Discovery

(1)
3.0
1 2 3 4 5
Section
1

Additional Context

What was the nature of your involvement?

Vendor/Product Selection

Development/Integration

End User Support Manager

Functional Assessment

Analytics Team Leader

Application Lead

End User Computing Stakeholder

Executive Sponsor

User Training

Vendor Management

Other...


What were the key factors that drove your decision?

Product functionality and performance

Product roadmap and future vision

Breadth of services

Pre-existing relationships

Strong consulting partnership

Strong services expertise

Financial/organizational viability


In which region(s) did your deployment take place? Multiple responses allowed.

North America

Asia/Pacific

Europe, Middle East and Africa