4.3 out of 5 (7 Ratings)
Mar 7, 2017
We were able to get support and responses fairly quickly. The product still needs to mature fully. However, inputs and feedbacks are taken and acted upon in reasonable time.
Mar 6, 2017
Existing vendor willing to work with customers
Dec 20, 2016
It came down to Infomatica and IBM Optim. the pricing was much more favorable for the Infomatica solution
Aug 24, 2016
Excellent professional services support. Makes you exceed set expectations in terms of monitoring coverage. Easy usability of the tool by IT Operations and tool admin.
Aug 22, 2016
They did what they said they could do. The company is very responsive to enhancements and issues.
May 25, 2016
We have maintained a very close working relationship with the vendor and have had a bi-directional relationship, where our feedback has been taken into account into future roadmaps.
Mar 23, 2016
Neutral.. because the vendor was responsive but product quality left much to be desired.