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data-quality-tools informatica All Markets > Data Quality Tools

Informatica

4.0 out of 5.0 (2 ratings)

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We have aggregated ratings data on Informatica but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Data Quality Governance Edition

    Informatica information governance - new way of exploring enterprise knowledge

    Overall Comment

    Informatica is delivering high quality services in consultancy and is backed by strong and powerful solutions like the one for information governance. The look and feel of their solutions is also quite different, it's clear they work hard on making the end user the center of their strategy and development.

    What one piece of advice would you give other prospective customers?

    Like us, many other global customers may experience different level of support/consultancy Informatica provide in different countries. Unfortunately the maturity of this organization is yet to grow in many realities, like in Italy, while is pretty mature in others like US, UK and eastern Europe.

    What do you like most about the product or service?

    Look & feel, definately is innovative and disruptive in respect to what other vendors provide (i.e. IBM and Oracle). It's clear the ease of use is their central focus and this gives and advantage in terms of having a wider set of users who can actually collaborate on the platform.


  • 4 out of 5.0, Reviewed

    Product(s): Data Quality Standard Edition

    Great product, if unwrapped and used.

    Overall Comment

    GUI is non business friendly for the glossary, Most of the product never taken out of the box

    What one piece of advice would you give other prospective customers?

    If you are going to spend the money, learn how to use it and keep those people or replace them if they leave

    What do you like most about the product or service?

    It's Interconnectivity.

    What do you dislike most about the product?

    Hard to find documentation.

    What one thing do you wish the vendor did differently?

    Support Python ETL.

    If you could start over, what would your organization do differently?

    Implement the product accross all data quality avenues.

    Integration & Deployment - Overall comment

    Everything was up and running until the company changed directions and abandoned the processes.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(2)
4.5

Timely and complete response to product questions

(2)
4.5

Pricing and contract flexibility (pricing and terms)

(1)
3.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
3.0

How long did your deployment take?

3 - 6 months (<6)

I don't know


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(2)
3.5

Ease of integration using standard APIs and tools

(2)
4.5

Quality and availability of end-user training

(2)
5.0

Ease of deployment

(2)
4.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
4.5

Did you purchase a support package from the vendor?

No


Timeliness of vendor's response

(2)
4.5

Quality of technical support

(2)
3.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.5
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Analytics User

Application Lead

Data Steward

Implementation, Maintenance or other IT support

Technical Assessment


Why did you purchase the software or service? Multiple responses allowed.

Enhance decision making

Reduce time to market

Cost management

Create internal/operational efficiencies

Drive innovation

Drive revenue growth

Improve business process agility

Improve business process outcomes

Improve compliance and risk management


What were the key factors that drove your decision? Multiple responses allowed.

Strong services expertise

Breadth of services

Product functionality and performance


In which region(s) did your deployment take place?

EMEA

North America