3.6 out of 5 (8 Ratings)

8 Verified Reviews

Information Steward, SAP Data Services

Fixing issues from a prior global implementation

Regional business user perspective from a prior global implementation. Product itself seems capable and offers a lot. Still trying to fix issues from an incomplete global implementation.

Information Steward

Taking our time to ensure we get it right.

The product has worked as advertised/expected.Most vendor interaction has been with 3rd party consultant.

Information Steward, SAP Data Services

SAP tools work Support needs Improvement

The implementation of the functionality is fine. However suport from the vendor si always text book. If you have an issue you are directed to patches and upgrades without really understanding the issues and helping you resolve it.

SAP Data Services

Part of a great broader suite but requires stronger SAP vision

Great product with terribel operational support

Information Steward

Data Steward - works as planned & helps the business to keep data clean

We have been increasing our usage with every location we implement and better understand the tools available

Data Quality Management, Other...

Fast implementation, ongoing update capabilities more costly than first thought

The tool met our initial needs and was able to be rolled out relatively quickly. However, the ability to update the tool with new functionality is more time consuming that originally thought. Its value to the business has diminished, somewhat, over time.

Information Steward, SAP Data Services, Other...

Implementation was tough but we are enjoying the fruits from the product now!

We have had lot of issues implementing the needed version of the IS software and getting SAP help to resolve the issues related to functionality and initial system setup. In the end we were able to resolve the issues and have been able to put the customer service as our focus for the past several months.

Information Steward

tool was excellent. cloud integration difficult