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4.5 out of 5.0 (2 ratings)

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We have aggregated ratings data on Talend but all of our reviewers have opted out of sharing their qualitative review feedback. In certain cases we allow reviewers to withhold their qualitative review feedback from public view, in order to protect their confidentiality.
  • 4 out of 5.0, Reviewed

    Product(s): Talend Platform for Master Data Management

    MDM is not as easy to implement as you think.

    Overall Comment

    Some product problems hindered the implementation and delayed it but as we gained a better understanding of the product and they fixed the bugs and we were OK.

    What one piece of advice would you give other prospective customers?

    Make sure that you implement a stable mature release and if you have issues, make sure that you press Talend for fixes quickly.

    What do you like most about the product or service?

    Works well for MDM and integrates well with data integration functionality to update other systems effectively and timely.

    What do you dislike most about the product?

    Problems encountered were frustrating and it took longer for them to fix them than our plan allowed for.

    What one thing do you wish the vendor did differently?

    Respond quicker with problem resolution.

    If you could start over, what would your organization do differently?

    Allow more time for planning, configuration and testing according to user requirements.

    Service & support - overall comment

    We felt that they could have responded quicker with fixes. It was a newer release but we pay for support.


  • 5 out of 5.0, Reviewed

    Product(s): Talend Open Studio for Data Quality,Other...

    Implementation was easy with great support.

    Overall Comment

    Support for variopus prjoects across the business.

    What one piece of advice would you give other prospective customers?

    Use open studio to assess the software/tool.

    What do you like most about the product or service?

    Vareity of applications that can be used across the Business.

    Service & support - overall comment

    Support form our accouts Manager and other members of the Talend team responsible for the account.

    1 of 1 peer(s) found this review helpful.


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(2)
4.0

Timely and complete response to product questions

(2)
4.5

Pricing and contract flexibility (pricing and terms)

(1)
4.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(2)
4.0

How long did your deployment take?

6 - 9 months (<9)


Ease of integration using standard APIs and tools

(2)
5.0

Quality and availability of end-user training

(2)
3.5

Ease of deployment

(2)
3.5
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(2)
3.5

Did you purchase a support package from vendor?

Yes

No


Timeliness of vendor's response

(2)
3.5

Quality of technical support

(2)
4.5

Quality of peer user community

(2)
4.5
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(2)
4.0
Section
1

Additional Context

What was the nature of your involvement?

Application Lead

Business Analysts

Development/Integration

Executive Sponsor

Functional Assessment

Implementation, Maintenance or other IT support

Technical Assessment


Why did you purchase the software or service?

Create internal/operational efficiencies

Drive innovation

Improve business process agility

Improve business process outcomes

Other...


What were the key factors that drove your decision?

Pre-existing relationships

Product functionality and performance

Product roadmap and future vision

Strong services expertise


In which region(s) did your deployment take place? Multiple responses allowed.

EMEA

Europe, Middle East and Africa