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Trillium Software

4.0 out of 5.0 (1 ratings)

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  • 4 out of 5.0, Reviewed

    Product(s): TS Discovery, Trillium Software System

    Great Data Quality tool to standardize & match the Addresses

    Overall Comment

    Trillium support is extradoinary and they really supportive. We can achive high data quality by standarding ther addresses when compare with any other tools. They have focus more roadmap and let clients know thier innovation so that they can be part of customer success.

    What one piece of advice would you give other prospective customers?

    Cost effective and great support with high data quality.

    What do you like most about the product or service?

    Reliability & product quality

    What do you dislike most about the product?

    poor documentation and trianings

    What one thing do you wish the vendor did differently?

    Be part of the customer success and drive the roadmap based on the customer challenges

    If you could start over, what would your organization do differently?

    NA


Ratings Overview

1 2 3 4 5
Section
1

Evaluation & Contracting

Overall rating of product evaluation and contract negotiation

(1)
4.0

Ability to understand your organization's needs

(1)
4.0

Timely and complete response to product questions

(1)
4.0

Pricing and contract flexibility (pricing and terms)

(1)
5.0
1 2 3 4 5
Section
1

Integration & Deployment

Overall rating of integration and deployment

(1)
5.0

How long did your deployment take?

3 - 6 months (<6)


Availability of quality 3rd-party resources (integrators, service providers, etc.)

(1)
3.0

Ease of integration using standard APIs and tools

(1)
4.0

Quality and availability of end-user training

(1)
3.0

Ease of deployment

(1)
3.0
1 2 3 4 5
Section
1

Service & Support

Overall rating of service and support

(1)
5.0

Did you purchase a support package from the vendor?


Timeliness of vendor's response

(1)
5.0

Quality of technical support

(1)
5.0

Quality of peer user community

(1)
3.0
1 2 3 4 5
Section
1

Product Capabilities

Overall rating of product capabilities

(1)
4.0
Section
1

Additional Context

What was the nature of your involvement? Multiple responses allowed.

Application Lead

Data Scientist

Development/Integration

System Administrator


Why did you purchase the software or service? Multiple responses allowed.

Create internal/operational efficiencies

Enhance decision making

Improve business process outcomes


What were the key factors that drove your decision? Multiple responses allowed.

Overall cost

Product functionality and performance

Strong services expertise


In which region(s) did your deployment take place?

Asia/Pacific

Europe, Middle East and Africa

Latin America

North America